KGF Classic Cars Reviews Summary

Customer Service

Pros:

• "Continuous communication from point of sale to collection."
• "From my first email contact through to subsequent phone conversations regarding valuation, collection of the car and final sale I received nothing but friendly, courteous, and professional treatment."
• "The customer service exceeded our expectations and we will definitely be recommending them to fellow classic car lovers!"
• "Karl and team were incredibly friendly and professional, and achieved a sale within 24 hours of the advert going live!!!"
• "You can be confident in buying a car from these guys without viewing it."
• "Dealing with Karl was a pleasure - he took his time to explain the history of the vehicle in detail and put no pressure on me to buy the car."
• "Karl and Steve were very professional, honest, explained the whole process and true to their word."

Vehicle Quality

Pros:

• "Just to put into perspective my 8hr vehicle examination brought a final result of 'An extremely well maintained excellent example that’s in as good or better condition than a new car'........and worth more than the sale price paid."
• "The whole process went very smoothly, and the car made the 400 mile journey to its new home without missing a beat."
• "Although it is nearly 18 years old, it feels like a new car."
• "The car was exactly as described, delivered direct to my door, up in Scotland, all at a very fair package price."
• "I transferred my money without seeing the car and was promised a gem when it was delivered and a gem I got."
• "The car did have a few issues which Karl helped me with and maintained contact until issues were sorted."
• "The vehicle was exactly as described and beautifully prepared."

Professionalism

Pros:

• "I was very impressed with how professional Karl and his team are right from the first line of contact to the final transfer of funds after the sale."
• "It was an absolute pleasure dealing with KGF Classics and I would highly recommend them."
• "KGF are a good, honest and trustworthy company with a wealth of knowledge in the classic car market."
• "I cannot fault the professionalism of Karl and his team and would have no hesitation in recommending KGF if you are considering selling your classic car."
• "Karl, the Company's owner could not have been more helpful, assisting with our 130 mile journey to inspect the car by literally 'going the extra mile'."
• "Absolutely impeccable service from initial enquiry through to car handover."
• "I wholeheartedly recommend KGF Classics to anyone looking to acquire a classic vehicle."

Advertising and Communication

Pros:

• "Their marketing particularly on social media was exceptional creating photos that sold the life-style associated with the 2CV - not just the physical van itself."
• "The team at KGF were polite, very accommodating and above all, genuine enthusiasts."
• "KG only offer top quality classic cars, present them beautifully through their videos & follow up with excellent telephone & face to face communication."
• "Karl and his team have been brilliant throughout the whole car selling process, from the collection of the vehicle in an enclosed trailer to keeping me informed on how the sale is proceeding on a regular basis."
• "The professionalism of the photography/video, level of detail around the vehicle information and the very friendly greeting both initially on the phone and in person, were outstanding from the outset."
• "So honest and reliable, I got delivery of the car recently its exactly as advertised."
• "The car was delivered to me in London in perfect condition that included a full service."

Cons:

• "My only issue is their adverts. Even on their own website, they keep cars posted as being for sale, even when they are long sold."