Snows Peugeot Chichester Reviews Summary

Customer Service

Pros:

• "I would like to say that it has been a joy doing business with the sales person Stuart Trett!"
• "Stuart made the process very easy for me and I felt comfortable throughout the whole process."
• "Shaun demonstrated an exceptional level of professionalism and competence."
• "Amazing service from Harry regarding our motability vehicle."
• "Levi Robson was professional, courteous, and cheerful."
• "Everything was handled brilliantly by our salesman, Harry Leisk, who ensured the whole process was as easy as could be, especially given the Covid restrictions."
• "The Whole Service Team Are A Credit To The Business."

Cons:

• "Absolutely no integrity to them, they just want the sale, will not use them for anything in the future!"
• "The other gripe is technical expertise, the salesperson I dealt with knows nothing about the product."
• "Do not use this dealership, their dealing with us has been terrible."
• "Only dropped my partner here to put his car in and there was so many cars no where for anyone who visits to park."
• "Overall not impressed by the lack of after sales support from the dealer as they are not interested after the car has been purchased."
• "Paid extra for extended warranties but ALL the service centres are booked up for nearly 2 months, so this extra cover is useless."
• "After sales service doesn't exist, no effort made either to sanitise and take sensible precautions checking my car."

Sales Experience

Pros:

• "Was greeted by Simon who quickly gave me the keys to take a look around the car and was offered a coffee."
• "Upon return there was NO PRESSURE SELLING TATICS!"
• "Shaun Sellek came out whilst I was looking and I ended up purchasing a Peugeot 2008 from them."
• "Greeted at the door by Matt in sales team, offered a cold drink on the hot day."
• "Shaun Sellek gave absolutely top class service helping me buy my new car."
• "Just picked up my new car from Snows Peugeot, amazing service from start to finish, Stuart Trett made everything so quick and easy for me and explained all that I needed to know."
• "Shaun Sellek was helpful, understanding, friendly and attentive."

Cons:

• "Still waiting for a response....."
• "Another day passes, still no response to the email that I sent to Mr Seller."
• "The salesman, Sean, couldn't even deal with us directly when we went in."
• "Neither you or the guy sitting in my car knew what you were talking about."
• "After one week of purchasing the car, the engine management light came on so the vehicle had to be returned and fixed."
• "Now the touch display screen continuously turns off, during sat nav guidance and radio on."
• "Disgusting really."

Vehicle Delivery & Aftercare

Pros:

• "He also hand delivered the car to my home address which is really above and beyond."
• "Thank you very much to the servicing team, in particular James, for providing an excellent service when diagnosing and repairing my Peugeot Partner."
• "I am really pleased with the car! Shaun the salesman was really helpful and professional and guided me through the buying/exchanging process really well!"
• "A great service in terms of after sales."
• "Was kept fully up to date with the progress of the sale and handed over in perfect condition."
• "Car was washed, polished and hoovered. Excellent. Could not ask for more."
• "My car went in for its 1st service, and received a complimentary wash and hoover as well as the service."