Thames Rockets Reviews Summary

Category: Boat tour agency London

Address: Boarding Gate One, The London Eye Millennium Pier, London SE1 7PB, United Kingdom

Phone: +442079288933

Rating: 4.9
based on 377 reviews.

Guides and Crew

Pros:

  • "Stacey the tour guide was so funny."
  • "Mark and Geoff were great hosts - lots of fun banter especially good with the kids."
  • "The very lovely and funny Bill, gave us an informative tour of London."
  • "Bill and Geoff were lovely, funny and fresh!"
  • "Geoff was hilarious! We knew it was going to be fun, but massively underestimated just how great it was going to be."
  • "Nick was an excellent skipper and Craig was just wonderful as a guide."
  • "Thank you max for making my experience and my partners experience perfect."

Cons:

  • "This was one of the worst experiences in London, which could have been prevented had the company put comfort and safety before profit."
  • "Very disappointed, the commentary was hit and miss, this has always been excellent and very entertaining in the past."
  • "There was a lady on board having a panic attack which almost ruined the rest of the journey for everyone else."

Experience and Entertainment

Pros:

  • "Having happy birthday sang to her under Tower Bridge is something that We shall never forget."
  • "Would highly recommend really fun and amazing views."
  • "Shortly past Tower Bridge, the speed limit is lifted and you'll be taken on a white knuckle adventure full throttle down by the Isle of Dogs and back again, during this time the tunes will be pumping as much as your bloodstream."
  • "Absolutely one of the best tours we ever did."
  • "You learn loads of random and interesting facts about london and get a mad speed boat ride."
  • "We had the best time, Mark and Simon were our crew and were very good at keeping us entertained."
  • "The musical fast section of the ride was exhilarating."

Cons:

  • "It can get a little cold from the wind."
  • "They didn't give us the usual jackets due to Covid restrictions."
  • "The speed experience on this day was virtually non existent, the driver kept stopping the boat and I believe that this part of the experience (which everyone loves) was cut short and we returned to base feeling like we had been so short changed."
  • "A bit on the pricey side (as there was 5 of us)."
  • "However, the overall experience was definitely lacking for the older crowd."
  • "They changed our slot short notice from a daytime slot to 5pm, when it would be dark and did not cancel."
  • "Probably good on a nice day but their policy doesn't offer any flexibility."

Safety and Cleanliness

Pros:

  • "It felt completely clean and safe, we felt our safety was of high importance."
  • "Every guide we had was super fun and friendly too as are the staff who check you in and help you with your life vests."
  • "Everything felt safe and well organised, would recommend."
  • "We felt very safe and secure on the Rocket and Bill and Rob looked after everyone very well."
  • "The staff were really friendly, safety procedures were in place."
  • "It was highly organised, the safety talk reassuring but not overpowering, and the guide's warm manner had us at ease."
  • "Driver was excellent- felt exhilarating and safe at same time."

Cons:

  • "Let me start by saying that I live in the United States. Over the weekend, I looked at my banking app to see a fraudulent charge of 13 cents from 'Thames Rockets Limited London'."

Value and Recommendation

Pros:

  • "Is a bit on the pricier side but as a first time London visitor, worth every penny."
  • "Would 100% recommend."
  • "The overall experience was great, and certainly well worth the money."
  • "Best way to see London!"
  • "Highly recommend!"
  • "Absolutely amazing experience and would highly recommend!"
  • "Definitely recommend Thames Rocket Tour!"

Cons:

  • "The only downside is the price, but it's not that much different for any other tour so can't complain too much."

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