Love-Teeth Dental Practice Reviews Summary

Emergency and Prompt Service

Pros:

• "After requesting an emergency appointment on the Monday I received my treatment promptly on the Wednesday."
• "Ilana of Love teeth kindly offered me an appointment by 10.10am same day."
• "I called Love Teeth Wednesday evening and Ilana arranged to see me first thing Thursday morning."
• "Dr Ilana provided an exceptional out of hours support this Sunday when I was suffering from extreme toothache."

Cons:

• "Unfortunately my experience here was very poor and I had to take legal action to get my money back."
• "Was unable to get an NHS Dentist. Not Native to Manchester. A rotting wisdom tooth cracked and chipped off and they were the one that would see ASAP."
• "Looks like a lovely dentist but I didn't get past the front door. On my first appointment I was left waiting outside for half hour."
• "Be very careful with these guys. I went once when they opened and agreed to a direct debit payment for their services."

Professionalism and Expertise

Pros:

• "Both my appointments ran on time to the minute."
• "Dr Alex took time to explain everything in detail, answered all the questions and involved me in decision making."
• "The procedure was professional and pain free. I am very happy with the result."
• "The entire procedure took only 20 minutes, and it was incredibly smooth and pain-free."

Cons:

• "The 2k treatment which was confidently suggested, failed majorly and I was left with no option but to wear dentures."
• "At my first appointment I was kept waiting 25 mins, second appointment was half hour late."
• "Don't go, the wait is long and you'll just waste your money."
• "2 years later I receive forwarded, aggressive letters from Loveteeth threatening debt collection and demanding payment."

Customer Service and Comfort

Pros:

• "The staff at Love Teeth are truly remarkable. They greeted me with warm smiles and made me feel comfortable and at ease right away."
• "Everyone is so nice, but Heather is amazing and Sally is such a wonderful dentist- so friendly and patient."
• "I have now been 4/5 times I love it ! Thank you for everything !!! From the bottom of my heart ❤"
• "My dentist didn't need it. I could have fallen asleep during my treatment."

Cons:

• "Third apt my taxi was 5 mins late so I called in advance, they said it was fine but on arrival Ilana gave us an embarrassing telling off."
• "When I called to settle my next bill, they 'interestingly' have forgotten to add me to plan."
• "I was so pleased with the service I will not go anywhere else. Best dentist I have come across in years and I have joined their dental plan"
• "But while eating dinner, mostly soft food, the filling cracked off completely taking more teeth with it."