Bubbleology Bullring Reviews Summary

Category: Bubble tea store

Address: Unit SU747, Bullring Upper Level opposite Victoria’s Secret, The, Birmingham, B5 4BU, United Kingdom

Phone: +441216433815

Rating: 4.1
based on 126 reviews.

Flavor Variety and Customization

Pros:

  • "Lots of variety in flavors, so fully customizable bubble tea options."
  • "My favourite fruity drink is the Pomegranate drink I get it with strawberry popping boba and tapioca pearls."
  • "A wide range of toppings you can get."
  • "They offer vegan and lactose-free alternatives."
  • "Lots of choice, including some interesting specials like Biscoff Bliss."

Cons:

  • "The boba is okay, tapioca kinda tastes weird."
  • "More work on flavors is required."
  • "I think I am a bit biased when it comes to bubble tea... putting mango or lychee in tea just seems like a crime to me."
  • "The tiger brown sugar milk tea was absolutely awful, it wasn't milky at all it was watery."
  • "No flavour mainly sickening sweetness, overfilled with ice, and absolutely disappointing."

Service and Staff Friendliness

Pros:

  • "Staff are friendly and get the drinks made in good time."
  • "The employees there are so friendly and their recommendations are really nice!"
  • "Workers are always really nice and helpful if you need help deciding on a drink."
  • "Staff member named Anisa helped my friend choose what he wanted and she was very happy to do so."
  • "We were served by Gina and she was fab. She made us the nicest bubble teas and was so friendly."

Cons:

  • "Staff were super disrespectful and more concerned about talking to themselves about pointless things rather than greeting customers."
  • "When I made my order, I was spoken to in a rude tone and they didn't end up having quite a few things on the menu."
  • "Not my cup of tea. Staff and shop are nice but the pearls are hard and too chewy."
  • "The service also wasn't great, I'd avoid and go elsewhere."
  • "Staff seems overall fed up and bored. Not a great experience unfortunately."

Ambiance and Location

Pros:

  • "Really cute neon sign and menu is easy to read and choose from."
  • "Nice spaces for sitting too so you can dine in or take it away."
  • "Its located at the top of the bullring opposite Victoria Secret and toilets."
  • "The interior was stunning and the customer service was great!"
  • "Good choice of drinks available, including milk teas, fruit teas, and bubble fizz, with specials also available."

Cons:

  • "Kinda more expensive side and usually long lines."
  • "Only minor quibble is far too much ice by default with the milk tea."
  • "Unfortunately, they don't have much seating area or outside."
  • "Bubble tea place in the Bull Ring with loads of choice... Only minor quibble is far too much ice by default with the milk tea."
  • "Looks nice, yeah. But took forever to make, wasn't cold at all when I got it."

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