Address: 29 Frith St, London, W1D 5LG, United Kingdom
Phone: +442072878310
Rating: 4.1
based on 175 reviews.
Drink Quality
Pros:
"My recent experience with biscoff brown sugar boba milk was a decadent delight that exceeded my expectations."
"The best tapioca I’ve had in London."
"The Signature Brown Sugar Boba Milk is their most popular drink and I highly recommend it."
"The brown sugar milk tea has 3 types. I like how the tea has small chunks of sugar for a nice light crunch."
"Best bubble tea in London! As an avid drinker of bubble tea, I have had my fair share of boba from many different stores and the brown sugar boba milk here is the best I have drank by far!!"
Cons:
"The drink literally was super soft almost glue like boba stuck at the bottom topped with straight milk no other flavour to be found."
"looked delicious, tasted like disappointment. it gets 2 stars because it was edible & the boba itself was alright. the actual drink had no flavor at all."
"The worse boba I have ever had in my life! I ordered brown sugar boba milk on 25/2 night. The boba is super soft and overcooked instead of a chewy one."
"Honestly the worst bubble tea I've had in my life. It may be that it's just so different from any others I've tried in London (Bubbleology, T4 etc.) but for £6 for a regular, was pretty pricey, I took two sips and was more than happy to bin the rest."
"It looks really good and we had bought twice before. However this time both two cups of drinks we bought tastes wired. It’s sour and not like the taste we have before."
Service and Staff
Pros:
"All the drinks are also visually pleasing, service could be more friendly though."
"The staff are chill, they allowed me to film but I just find it annoying how crowded it gets."
"Service was good and well aerated shop."
"The service was extremely quick and I received my drink quickly."
"Server was pretty friendly with us. Love the quick service and turnaround."
Cons:
"staff wasn’t the nicest & the overall experience just isn’t worth it."
"the actual drink had no flavor at all. staff wasn’t the nicest & the overall experience just isn’t worth it."
"The counter staff member was also really difficult to understand as he had a very strong Japanese accent and I barely understood him and had to ask him to repeat multiple times."
"They are out of boba half the time I visit. Also male cashier is very rude and i caught them try to charge me for two instead of one."
"Horrific customer service. Small sized drinks for £6?! Are you having a bubble? Their cash machine wasn’t working and me and my friend had £10 between us as we did not anticipate the cash machine problem."
Value for Money
Pros:
"The brown sugar boba milk here is the best I have drank by far!! Would definitely recommend and is great value for money at around £5 for a taste of heaven."
"I ordered the gold foil brown sugar boba milk tea. Definitely a mouthful to say but it's not every day you get to eat gold."
"Best Milk bubble tea in Central. After trying the majority of milk bubble teas in the area (and there are a lot) I have got to say this one is the best by far with lovely staff and fair prices(4 pounds for a brown sugar milk tea)"
Cons:
"I paid about £7.50 for 700ml and it was really overpriced for what it was and lacked any consistent flavour."
"for £6 for a regular, was pretty pricey, I took two sips and was more than happy to bin the rest."
"Small sized drinks for £6?! Are you having a bubble? Their cash machine wasn’t working and me and my friend had £10 between us as we did not anticipate the cash machine problem."
Ambiance and Environment
Pros:
"The place was nice. It was small. There should have been some sitting area inside."
"Small interior space, friendly staff, good service time and easy to find."
"This boba place is my favorite of all the places I tried in my whole life. I always get the brown sugar boba and it’s AMAZING because the tapioca balls are fresh and cooked perfectly also the staff are kind and this place has also a cute fortune telling game in the corner that’s always fun to go for if you’re with friends or alone."
Cons:
"The ambiance of the shop is warm and inviting, making it a great spot to relax and enjoy your favorite drink."
"The store was a bit busy so I couldn't really take photos, and it's only a little place, but if you're in the area, this is the place to get you some authentic Taiwanese tea, with bubbles."
"They kind of toast some brown sugar and add the bubbles on a fancy brick style stove and pan So you can at least entertain yourself with all that while you wait."