"The staff is not only friendly but also incredibly efficient, ensuring that your order is ready in no time."
"I appreciate the quick service they provide. This makes it an ideal spot for quick meet-ups or grabbing a delicious breakfast on the go."
"The staff are all friendly and polite. I enjoy coming to the restaurant."
"Wow! The food and service is impeccable."
"Very friendly staff, especially Thomasz who answered the drive through speakerphone and Aisha who was at the drive through window."
"I had a great experience at Tim Hortons in Kingston and would highly recommend it to anyone looking for a tasty and convenient dining option."
"Tim Hortons is always busy and it's clear why! Great food and doughnuts, great coffee, friendly service and everything is reasonably priced."
"Staff are pleasant. Seating is nice and lots of room inside."
Cons:
"I like it because it's Tim Hortons in England but service here was quite poor tbh."
"SLOW service - we were standing at the front of the queue for at least 5 minutes before being acknowledged."
"The service was poor, the staff at Kingston Tim Hortons are rude."
"Probably the worst customer experience I've received in fast food."
"Food and the famous double double coffee was actually decent. However the whole experience was ruined by the terribly slow service."
"Took a long time to get drinks to be collected. Staff look confused and bad stressed."
"The drive thru facility is perfect for that quick pick up. I ordered the French vanilla latte and it was something surreal and unmatched from anything offered in your standard UK coffee houses."
"Avoid this place if you have allergies or dietary needs you will not be listen to or taken seriously on these matters."
Food Quality
Pros:
"Everything was fresh and tasted good! I'm really impressed with the vegetarian options Tim Horton's have in the UK."
"A good selection of breakfast. I love their dark roasted coffee with cream; the option is great for me."
"The Tim’s stack burger was filling and full of goodness the hash brown inside the burger is good enough to eat on its own."
"Ambiance wise, it was a good place to sit and enjoy with family or friends over a cup of coffee. Their coffees and donuts are really good."
"Chicken burger was OK in brioche bun, but nothing special. Wedges were like warm but edible. Favourite part for me was the timbits, mini donuts with different flavours all nice and soft."
"This is a tasty place to eat at. Ordered the chicken sandwich (burger), which was tasty and well served with brioche bun and good sauce and fresh salad."
"First time at Tim Hortons and likely to be our last. My wife had the hotdog, which she actually thought was quite nice."
"Got that American feel inside although their Canadian went for the muffin, wrap and tim bits 10 assorted basically x 2 breakfast meals and donuts for £5.78 the guy this morning at the till was super friendly."
Cons:
"While Tim Hortons is renowned for its coffee, the hot dogs here left something to be desired. They lacked the flavor and quality that one might expect."
"We love Tim mini doughnuts bits but doughnuts are not impressive at all."
"Decent, and I'll go back to try other stuff. But, was this chicken stack any better than what you can get from McDonald's or KFC? Sadly not."
"Food always gets delivered cold as it takes over an hour to get the food from the store to a destination that is 5-10 min drive away."
"Food was great as always but the cashier didn't speak great English and charged me then said it didn't go through and charged me again."
"The prices are too high for a donut you have to pay almost £3, coffee is also for the same price."
"First time having tim Hortons. A bit pricey. Food was just 'Okay' though my wife really enjoyed her coffee."
"Complete rubbish served up by barely literate Asians who are employed there simply because it’s an Asian owned Franchise."