KFC Accrington - Hyndburn Road Reviews Summary

Service Quality

Pros:

• "Service was quick and a friendly server."
• "Great service too, very polite and efficient."
• "The cashiers are usually pleasant."
• "Stood inside shop for a few mins, ok it's busy but was ignored so left."

Cons:

• "Staff member could not get order right.. He got aggressive and refused to serve me."
• "Delivery time was pushed back several times."
• "It would have been quicker to order via just eat as this branch clearly prioritises those orders."
• "Everytime I visit this place the staff are always friendly, food taste brilliant and well its just a nice place."

Order Accuracy

Pros:

• "All of my orders have been correct but the place just feels and looks grubby."
• "I've had a couple of issues with wrong orders but they have always been sorted out by manager, I visit regularly"

Cons:

• "Alway check your order before you leave as they can never seem to give you what you order."
• "They just can't get an order right here, wanted 4 extra hot wings and got given two fries!"
• "Ordered in store today and after waiting 25 minutes I decided to politely ask how much longer, to which I was greeted with 'it'll be longer'."
• "Ordered 6 hotwings, regular fries, bbq dip and a tango drink - just before bed threw it all back up and still having stomach cramps a day later."

Food Quality

Pros:

• "I also enjoyed the food. Hot wings are fantastic."
• "I bought the 10 mini fillet bucket (special offer £4.99) and it was delicious."
• "Food is pretty standard as far as KFC goes, but always find that, even when there's nothing in front of you in the drive through, you're left waiting longer than necessary."
• "I tried the KFC Vegan Burger, and it was surprisingly good."

Cons:

• "Absolute joke of a restaurant. When it did arrive, it was stone cold and wholly inedible."
• "We ordered a 6 pieces pack for 13.99 we got 5 drumsticks and one small thigh not much meat on any of them very disappointed."
• "I stayed at a nearby hotel and just fancied a KFC. Drove here, picked up the food, took it back to the hotel, tasted it, threw it in the bin."
• "Awful food, cold and stale, my chicken burger tasted like cleaning products."

Price Value

Pros:

• "I bought the 10 mini fillet bucket (special offer £4.99) and it was delicious. 10 large pieces, fresh, succulent and great value."

Cons:

• "I went to kfc accrington with my great granddaughter she got a meal deal 10 pound99 and I got chicken sandwich which was 5 pound 49p which was ridiculous."
• "The food was cold and I was doing a neighbour a favour as the can't get out but only had cash and didn't know they didn't take cash but the member of staff on at the window was unpleasant and rude about it, so won't be return again."
• "Very poor quality, tiny portions and had been kept warm for a long time, very dry."
• "Long waiting time before I got my food. The fries well lack of hardly got any, ordered the daddy meal that's a laugh didn't get what I ordered no free chicken thigh still straving after it all and the price what a rip off going local kebab House next time miles cheaper."