Fallow Field Reviews Summary

Staff Service

Pros:

• "The rest of the stay all the staff were friendly and helpful."
• "Staff were friendly and polite the whole time we were there and everything look clean and inviting."
• "Especially Nikki who couldn’t be more lovely, very attentive and pleasant to my mother, who suffers with dementia!"
• "The service was impeccable! Ben was attentive and friendly and explained everything."
• "Came for breakfast this morning. Nothing was too much trouble for the waitress Julie very friendly."
• "The waitresses were friendly and knowledgeable of the things on offer."
• "The staff were very helpful and cheery."

Cons:

• "Heard a couple of staff be very b****tchy gossiping about other staff members it was just like a teenage playground it’s disgusting."
• "One staff always pointed where to sit even table too small for 3 person."
• "Having to go and search for a member of staff ourselves."
• "Only to be greeted by miserable service and to be told we can only have 1 drink and will need to leave."
• "Very expensive and don't appreciate being ignored at the bar by 6 staff trying to sort out someone else's issue with their meal."
• "Service is a bit slow took a while for the servers to even collect plates or take our orders."
• "Staff were nice but were not professionally dressed with mobile phones on show and no obvious uniform."

Food Quality

Pros:

• "The food was hot, fresh and tasty."
• "The food was so good that we all decided to try a small part of each others choices, very impressed with everything."
• "Great food really tasty, was cooked to perfection with no faults."
• "The food was 10/10 presentation, portion size and taste."
• "The food was amazing and the atmosphere was good."
• "Food arrived within a reasonable amount of time and tasted lovely."
• "The rotisserie chicken was beautiful and espresso Martini cocktail not bad either."

Cons:

• "Main course chicken was 50% hard lump."
• "The lasagne was very greasy and the meat used was cheap, full of fat and gristle."
• "Food was OK .. nan with curry was very hard (microwaved?)"
• "The Scampi meal wasn't much better."
• "Half was medium rare, rest was rare like it was not cooked."
• "We had the hunters chicken sandwich- the bread was rock solid! Not nice at all. Waste of money."
• "Food was ping food at best, chicken was like shoe leather, gammon was cold and loads of fat."

Accommodation

Pros:

• "Very reasonable place to stay. Clean, helpful receptionist and great location."
• "Nice to see USB next to the bed."
• "The rooms are nice, clean and comfortable and the hotel quiet at night."
• "The price was very competitive so a good deal all round."
• "Stayed at their hotel which is way nicer and quieter than the Telford town centre hotels - reasonably cheap too with friendly staff."
• "The hotel staff were welcoming, the rooms clean and spacious."
• "Great little hotel. Fab rooms big comfortable bed, great shower and TV."

Cons:

• "We think tht the seats need some attention due to them being stained & marked."
• "Even with 20% hotel guest discount this was £43. Horrible meal and a rip off."
• "Family room booked bed not made up only 1 set of towels could not work out hot water tap in bath."
• "Odd hair around the bath."
• "Unfortunately boy racers doing tyre burns for a few hours in the adjacent asda car park kept us awake on the Sunday night."
• "The bathroom wasn't the cleanest."
• "The room is missing some coat hooks next to the wardrobe also the room needs a chest of drawers."

Atmosphere & Environment

Pros:

• "The food was amazing such a friendly atmosphere, great for kids."
• "There was a live singer who bought such great ambience to the atmosphere."
• "Really comfortable and lovely place for drinks or food."
• "Outside area is south facing so lovely to sit in the sun."
• "The pub itself is always clean and has a relaxing atmosphere there."
• "Brilliant night for the Christmas fayre. Rare to go somewhere with such a good atmosphere, really welcoming environment."
• "The pub itself has a very nice atmosphere. It's bright and clean with nice decor."

Cons:

• "It was also quiz night which we had not been told on booking, so was very noisy."
• "The only downside can be the traffic on the roundabout which the pub is next to."
• "On this occasion there was live music which we did not enjoy. In our opinion, It was loud and not very good quality."
• "It was also very hot in there as they have no Air Con according to the staff."
• "Arrived fri eve at the hotel two groups of people smoking drugs outside and in a car."
• "No interaction with staff."
• "Taps, towel holder etc water stained, not polished and brown grouting around the bath."