The Red Lion Bishopgate Reviews Summary

Atmosphere & Location

Pros:

• "Just a very friendly, cosy, good old-fashioned boozer."
• "Genuine local right by the river"
• "Nice setting by the river with lots of outside tables."
• "Beautiful location with outdoor tables in front of the pub next to the river."
• "Lovely pub. By the river. Ultra dog friendly."
• "Lovely spot by the river."
• "Lovely setting, right by the river."

Cons:

• "The kitchen is filthy and food is incorrectly stored, there is an abundance of flies across the whole venue."
• "Much of the wooden work surface under the bar is rotting away."
• "Unfortunately there is no accessible toilet."
• "Not very welcoming needs a lick of paint"
• "The seating outside is lovely but the interior is soulless."

Service

Pros:

• "Service was prompt and attentive."
• "Jess is an excellent bartender, despite it being her second shift working, it's clear that she has great customer service and has good patience."
• "We were given an apology by a manager for the non arrival of our first course and offered a free desert to compensate."
• "Very polite, friendly, efficient staff."
• "Staff really happy and keen to help."
• "The staff were so friendly and their timing amazing."
• "The staff are very attentive and take care of your every need."

Cons:

• "After waiting for about 45 minutes I checked to see if my food was nearly ready and it turned out they had completely forgotten our order."
• "Took over 1 hour to get food when we booked as told booking avoided waiting and no apologies on the wait!"
• "Twenty minutes later we still had not been served so were browsing the menu while we waited."
• "We waited over 1 1/2 hours for food."
• "Very nice location. It is a real shame about the staff. This is the second time I have received extremely poor and extremely rude service."
• "The supervisor spends the majority of her shift flirting with the chef (the owner's husband), whilst undoubtedly she should be cleaning."
• "The service was really slow and then after waiting nearly an hour for dessert orders to be taken we were told we couldn’t order as our table was now needed for the next booking."

Food Quality

Pros:

• "As a Vegan they had slightly more choice than some places but the food was very nice and thoroughly enjoyed."
• "I was blown away by the food."
• "Had fish and chips beautifully cooked hot and fresh chips we're chunky and crisp."
• "The food is incredibly good: some of the best pub food in Norwich."
• "Red Lion Burger is the best burger I’ve eaten and I’m not even exaggerating."
• "Good selection of draught beers and the food was excellent."
• "The food was fresh and perfectly balanced in flavours and textures."