mi homes Reviews Summary

Professionalism and Supportiveness

Pros:

• "Pio was very professional, while showing us the flat."
• "Professional, decent and warm-hearted Estate Agents."
• "Ahmet made our move as easy as possible, and we couldn’t be happier."
• "From the very beginning to the end, they have consistently demonstrated their expertise and commitment."

Cons:

• "Genuinely embarrassing, enquired about a flat which I travelled 2 hours to view."
• "This agency wasted our time for close to weeks by assuring us of the accommodation and later giving it out to another person."
• "The agent was 30 minutes late to the viewing. Just to tell us on arrival that the flat we were viewing is not available."

Communication and Responsiveness

Pros:

• "Kept us informed throughout our buying process."
• "Always answered our email and phone call."
• "Gizem went above and beyond to help us out and make our move so much less stressful."
• "They listened to our preferences and were always a phone call or WhatsApp message away."

Cons:

• "Ignored calls and emails. Got one text reply after two calls, but ignored all subsequent calls."
• "He called my partner in the day despite me saying it would be me attending."

Professional Conduct and Integrity

Pros:

• "Parmida is a wonderful representative who was helpful and supportive every step of the way."
• "Nick, Ahmet, and the entire team at Mi-homes for their exceptional professionalism throughout my rental experience."

Cons:

• "The gentleman was rude to my partner on the phone and I honestly felt it quite disrespectful."
• "Update: after posting this review, they called my partner demanding he got me to take this review down."

Efficiency and Effectiveness

Pros:

• "My property sold within a few weeks of being listed."
• "Parmida and Hussain were very resourceful agents - prompt, polite and committed to finishing the process on time."
• "Mi Homes provided a very professional service. Let our property in under 2 days from getting the keys."

Cons:

• "I instructed Mi homes to sell my house late last year as they had already achieved a record price on my road and found their overall approach to selling refreshing, unique and very different to so many of the other dinosaurs in the area."

Customer Satisfaction and Experience

Pros:

• "I would thoroughly recommend Mi Homes."
• "An absolute pleasure renting from this company - such a speedy process!"
• "Mi homes provided a very good service throughout."

Cons:

• "I wont recommend a Mi Homes agency, I'm really disappointed how they looking after the client and how they treat him."
• "I have contacted George for getting a rented flat. He is professional, extremely diligent and his customer care is amazing and I’d give 10 stars if I could."