Josh Wood Reviews Summary

Category: Hair salon London

Address: 6 Lansdowne Mews, London, W11 3AN, United Kingdom

Phone: +442033930977

Rating: 4.6
based on 142 reviews.

Hair Coloring Expertise

Pros:

  • "His mastery of various coloring techniques is impressive, and he uses high-quality Josh Wood products that contribute to the fantastic results."
  • "I am very particular about my colour and Jason is one of the very few people that I trust to do my colour implicitly."
  • "Dan is a fabulous colourist & made me feel very comfortable getting my hair done with him."
  • "Jay has been doing my colour for over a year now and I can’t recommend him enough - he made sure my brunette hair looked completely naturally blonde."
  • "I went to this salon after a lot of research and ended up seeing Tasha Spencer because I connected with her profile."
  • "Jay took me from a dark brown to an adorable vibrant pink over the course of a relaxing afternoon."
  • "Jason Hogan has been doing my hair at Josh Wood for a few years now. Jason makes such little fuss and then creates such an incredibly beautiful result."
  • "Jason Hogan was an absolute dream team with Kat! Jason managed to rescue my hair from a dreadful colour incident at another salon."

Cons:

  • "Had a t section with Bryony - asked to keep it creamy blonde (specifically said I hate yellow hair). Whole process felt incredibly rushed."
  • "This one is a belated review. I came to see Veronica over a year ago. She made my hair orange it was horrible."
  • "BUT This time a Balayage booking with Mads became an orange horror of thick blocky highlight stripes."
  • "Uneven color!! I went to bleach my hair in August here and found there are different levels of color with inside and outside."
  • "The lady I went to did not seem much interested in colouring my hair, only applied colour on half my hair."
  • "I had my colour done by Veronica and my cut by Josh and I can honestly say that it was the best experience i've had at a salon to date."
  • "I had a great first experience at Josh Wood Atelier. The atmosphere is relaxing and the people who work there are kind and helpful."
  • "I was booked in as a model by Veronica. Veronica was so great she took the health of my hair in consideration before starting any treatments."

Customer Service and Salon Experience

Pros:

  • "If you're looking for personalized care, a friendly staff, and a relaxing atmosphere that sets the tone for a pampering session, I wholeheartedly recommend a visit to the salon."
  • "The salon is so lovely and relaxed, such a great vibe and unlike lots of salons who say you must have a blow dry with your colour they were very chilled & happy for me to style and dry my hair myself."
  • "Everything from booking my appointment to the cut and colour assessment is very professional."
  • "Don’t think about it for a second longer…BOOK your next appointment now! The atmosphere is so chilled, so cool and so UN-Pretentious!"
  • "All the other staff were welcoming & professional. The atmosphere was relaxing & perhaps most importantly, non-pretentious."
  • "Meeting Josh was a dream come true and Aithne is a legend. I cannot wait to try my Josh Wood Colour Homecare."
  • "The salon is a hugely upbeat place to spend a few hours, and the other clients are also charming."
  • "Love coming into the salon and have felt very safe during these times."

Cons:

  • "All in all, if you want a relaxing, professional experience go elsewhere."
  • "This is also massively damaging to the business and could result in serious legal snd/or financial repercussions."
  • "The customer service I have experienced has been abysmal from the start."
  • "Shocking treatment over the phone... they tried to charge my card (before me even stepping foot into the salon) 3 times the amount I was lead to believe the treatment was going to cost."
  • "Beware of these. Ordered hair colour online. Waited seven days and never received item."
  • "I'm reviewing a product purchased via the online consultation. The Cool Shot I wanted to tone down the brassy/yellow sent my blonde highlights blue - not the look I was after."
  • "Omg so bad. Grossly over priced, I've had the same cut and colour at a third of the price by better hairdressers."
  • "The lady who blow dried my hair, I kept insisting I want straight blow dry and not wavy but she kept insisting it was better wavy and ended up doing wavy."

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