Address: 6 Lansdowne Mews, London, W11 3AN, United Kingdom
Phone: +442033930977
Rating: 4.6
based on 142 reviews.
Hair Coloring Expertise
Pros:
"His mastery of various coloring techniques is impressive, and he uses high-quality Josh Wood products that contribute to the fantastic results."
"I am very particular about my colour and Jason is one of the very few people that I trust to do my colour implicitly."
"Dan is a fabulous colourist & made me feel very comfortable getting my hair done with him."
"Jay has been doing my colour for over a year now and I can’t recommend him enough - he made sure my brunette hair looked completely naturally blonde."
"I went to this salon after a lot of research and ended up seeing Tasha Spencer because I connected with her profile."
"Jay took me from a dark brown to an adorable vibrant pink over the course of a relaxing afternoon."
"Jason Hogan has been doing my hair at Josh Wood for a few years now. Jason makes such little fuss and then creates such an incredibly beautiful result."
"Jason Hogan was an absolute dream team with Kat! Jason managed to rescue my hair from a dreadful colour incident at another salon."
Cons:
"Had a t section with Bryony - asked to keep it creamy blonde (specifically said I hate yellow hair). Whole process felt incredibly rushed."
"This one is a belated review. I came to see Veronica over a year ago. She made my hair orange it was horrible."
"BUT This time a Balayage booking with Mads became an orange horror of thick blocky highlight stripes."
"Uneven color!! I went to bleach my hair in August here and found there are different levels of color with inside and outside."
"The lady I went to did not seem much interested in colouring my hair, only applied colour on half my hair."
"I had my colour done by Veronica and my cut by Josh and I can honestly say that it was the best experience i've had at a salon to date."
"I had a great first experience at Josh Wood Atelier. The atmosphere is relaxing and the people who work there are kind and helpful."
"I was booked in as a model by Veronica. Veronica was so great she took the health of my hair in consideration before starting any treatments."
Customer Service and Salon Experience
Pros:
"If you're looking for personalized care, a friendly staff, and a relaxing atmosphere that sets the tone for a pampering session, I wholeheartedly recommend a visit to the salon."
"The salon is so lovely and relaxed, such a great vibe and unlike lots of salons who say you must have a blow dry with your colour they were very chilled & happy for me to style and dry my hair myself."
"Everything from booking my appointment to the cut and colour assessment is very professional."
"Don’t think about it for a second longer…BOOK your next appointment now! The atmosphere is so chilled, so cool and so UN-Pretentious!"
"All the other staff were welcoming & professional. The atmosphere was relaxing & perhaps most importantly, non-pretentious."
"Meeting Josh was a dream come true and Aithne is a legend. I cannot wait to try my Josh Wood Colour Homecare."
"The salon is a hugely upbeat place to spend a few hours, and the other clients are also charming."
"Love coming into the salon and have felt very safe during these times."
Cons:
"All in all, if you want a relaxing, professional experience go elsewhere."
"This is also massively damaging to the business and could result in serious legal snd/or financial repercussions."
"The customer service I have experienced has been abysmal from the start."
"Shocking treatment over the phone... they tried to charge my card (before me even stepping foot into the salon) 3 times the amount I was lead to believe the treatment was going to cost."
"Beware of these. Ordered hair colour online. Waited seven days and never received item."
"I'm reviewing a product purchased via the online consultation. The Cool Shot I wanted to tone down the brassy/yellow sent my blonde highlights blue - not the look I was after."
"Omg so bad. Grossly over priced, I've had the same cut and colour at a third of the price by better hairdressers."
"The lady who blow dried my hair, I kept insisting I want straight blow dry and not wavy but she kept insisting it was better wavy and ended up doing wavy."