Pen-y-Bryn Reviews Summary

Atmosphere

Pros:

• "Despite the strange circumstances, the atmosphere was also very good."
• "This place is a must for anyone who loves a view of the ocean."
• "A lovely family meal, great atmosphere and location."
• "Great atmosphere in the restaurant too."
• "The atmosphere is enjoyable as it is a big open space."
• "The atmosphere was warm and friendly."
• "What a fantastic place to eat and relax. lovely place extremely well made food from starters all the way through to the dessert was a fantastic experience."

Cons:

• "We arrived for an early dinner at 5:30 on a Thursday and it was quite noisy with kids."
• "Overcrowded table next door made ear-splitting noise which didn't help."
• "Very very noisy, bad acoustics I think."
• "Seated by staff in a small room that slowly filled with lots of babies/young children."
• "I took a couple of stars of the rating for atmosphere, due to small children spoiling the experience somewhat."

Service

Pros:

• "Service was excellent."
• "Staff were very accommodating and polite."
• "Service was exceptional."
• "Staff were excellent, well briefed on the menu."
• "Staff are very friendly."
• "Staff helpful and friendly."
• "Service friendly & efficient."

Cons:

• "Empty plates and glasses were left on the table when our pudding came out no one came to clear it."
• "However staff are quite inattentive you'll often be stood waiting to be seated and trying to pay the bill for a while as they try their best to ignore you standing in the doorway."
• "The staff were unattentive, not once did they come to ask if we would like more drinks or if our meal was OK and on leaving there was no thankyou or goodbye."
• "Seated at a table for four and moved to an alternate table of four. only to be told this was for 'locals'. Re-seated, only to be ignored by all the waiting on staff for over forty minutes."
• "The initial service was extremely slow as we waited for 40 minutes for our drinks to arrive!"

Food

Pros:

• "Food was amazing."
• "The Sunday Dinners were to die for."
• "Food perfect with calories shown."
• "Food was excellent."
• "Absolutely fantastic food."
• "The food was of the usual high standards."
• "Food is very very hard to find fault with... every meal we have had - every time amazing."