Landmark Chimney Sweeps Reviews Summary

Professionalism

Pros:

• "Jake provides an excellent service. He’s friendly, punctual, helpful and does a great job without leaving any mess."
• "He turned up smiling and taught me all about my old chimney."
• "He is professional, honest, tidy, punctual and very knowledgeable."
• "Jake is efficient, exceptionally tidy and professional, on time and good value."
• "Very professional, efficient and clean service."
• "He was punctual, very fast and left no mess."
• "Jake was professional, tidy, quick and he really knows his chimneys."
• "Jake arrived punctually and was friendly and efficient."

Cons:

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Customer Service

Pros:

• "What a genuinely enthusiastic and pleasant guy Jake is. Second to none customer service."
• "Jake is a joy. A genuine enthusiast. Professional and reliable."
• "Always impressed with the way Jake conducts his business."
• "Jake is a lovely person who completes his work with pride."
• "He’s efficient and helpful and cares deeply about doing the best job possible."
• "Jake is incredibly knowledgable, professional and fastidious."
• "Jake provides a fantastic service. He is very experienced and has been happy to share his extensive knowledge."
• "Jake was an absolute pleasure to deal with. Knowledgeable, professional, courteous and great value for money."

Cons:

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Knowledge and Expertise

Pros:

• "Recently moving into the property and being new to an open fire he gave us a wealth of knowledge."
• "He’s also very knowledgeable and has given me some useful advice in preventing smoky fires in our wood burning stoves."
• "He is always smiling and is a pleasure to have in the house! No fuss, just a great job done every time!"
• "He took pictures of a hole that needs blocking up and gave me good advice about stove vs open fires."
• "He is professional, honest, tidy, punctual and very knowledgeable."
• "I can't recommend him enough!"
• "He is polite, friendly and brilliant at what he does - even spotting an issue with our stove that our installers missed!"
• "Jake is super knowledgeable and does a great job for us every year."

Cons:

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