Address: 44 Normanby Rd, Scunthorpe, DN15 6AL, United Kingdom
Phone: +448003285307
Rating: 3.7
based on 90 reviews.
Customer Service
Pros:
"The salesman was great entertaining the kids whilst sorting the paper work out."
"Initial sale was excellent. Friendly staff who had the time for you and answered any questions."
"Contact with the sales people cannot be faulted, keeping me up to date with the progress of the purchase."
"Very easy experience with loads of communication throughout."
"The salesman were very helpful."
"Aftersales care provided by Shaun has been great helping me sort a very minor problem."
"The staff were great and the sale was through without any issues at all."
Cons:
"Very poor customer service, Salesman couldn't of cared less."
"Now they refuse to help me further."
"I've noticed with all of your responses your try to put the blame back on the person who brought the car."
"Since I reported this back to Chris, and contacted Shaun who is in charge of after sales care, the promised return phone calls have never happened."
"I Contacted saveonusedcars who as It was one week out of the four week warranty were not interested but said would call be back, three weeks later I am still waiting for that call."
"Rang up about 4 or 5 months after the purchase and was told it essentially wasn't their problem."
"Months later I'm still waiting for Shawn to sort this out as he promised to get it sorted."
Car Quality
Pros:
"The car has had no issues at all and drives perfectly."
"The xsara desire as past 1st time the for 2 mots and only failed on small things this year."
"Couldn't be happier with this car - excellent condition, well maintained, runs beautifully, well priced and exactly as advertised - not a single mark on it, even on alloys."
"Car was in very good condition and this was our first time seeing it."
"The vehicle was perfect for what I wanted and in my budget."
"The vehicle was exactly as described in the advert and there were no hidden issues."
"Picked my 13 year old 144,000 miles skoda 4x4 up about 2 months ago now, I've run it for 1000 miles and it hasn't missed a beat."
Cons:
"Visited on saturday 23.6.17 in view of buying a slk200, first thing the set up looks like a jumble sale of auction cars."
"I had looked at 2 vehicles that Saveonusedcars had for sale, the first was a Vauxhall Meriva, from which I walked away quickly after a walk around the vehicle revealed numerous scratches, dents, copious amounts of human/dog hair (down every seat crack), 2 bald tyres and a (completely misshapen) flat rear tyre, nice."
"Within 3 weeks of buying the car from them, it went into limp mode and numerous warning/dash lights came on."
"Bought a Ford Focus from saveonusedcars which initially I was happy with. Two weeks after purchasing noticed the car was losing a little engine coolant, three weeks later the coolant emptied itself into the drivers footwell."
"Car had been remap previously so the was put back to standard so the car we test drove was now a different not as much power."
"Car has severe wheel bearing problem."
"Went to look at a Vectra, Found multiple, serious faults with the vehicle."
After-Sales Support
Pros:
"Had a small issue with the breaking system reported it the following day and it was rectified no questions asked."
"Aftersales care provided by Shaun has been great helping me sort a very minor problem."
"Cannot fault the Aftersales, it is excellent."
"Their aftercare service is also 5 stars and they are always there on the phone ready to help with anything you need."
"Shaun has done his best to sort."
"Shaun and the team were nice enough to give me a fresh 12 months MOT with the purchase and also changed my cambelt for a new one which I am very grateful for!"
"Did have a problem with the car but they sorted it straight away without any issues."
Cons:
"Now they refuse to help me further."
"Since I reported this back to Chris, and contacted Shaun who is in charge of after sales care, the promised return phone calls have never happened."
"I Contacted saveonusedcars who as It was one week out of the four week warranty were not interested but said would call be back, three weeks later I am still waiting for that call."
"Rang up about 4 or 5 months after the purchase and was told it essentially wasn't their problem."
"Months later I'm still waiting for Shawn to sort this out as he promised to get it sorted."
"Repeatedly left without a car and no offer was made about having a courtesy."
"I'm still waiting to here back from save on used cars."
Integrity and Honesty
Pros:
"Evidently a very honest and understanding business that appreciates your time."
"The level of customer service I received was second to none, quick, informative advice given which was exactly what I was looking for."
"Just bought a Mercedes Estate from Chris who was extremely good to deal with returned my calls promptly and the car was exactly as described."
Cons:
"I've noticed with all of your responses your try to put the blame back on the person who brought the car."
"NO service history supplied as promised and as advertised."
"What are lovely place to go if u like to buy sh.. cars really nice set off cowboys i just got car from them in may and was not fit to be on road."
"Avoid at all costs!!! These guys do not care as long as they get the money!"
"They told me on the phone the car was in perfect condition inside and out when I asked about dents etc, I travelled 250 miles to collect the car. When I arrived, the car was dirty and they could not be bothered to even clean it for my arrival."
"Do not buy from anything from this company, I'm having to sell the car they sold me for parts 7 months after buying it, the absolute worst type off used car dealers."
"SCUMBAGS sold me a car described and immaculate which had accident damaged will not refund me my money."
Value for Money
Pros:
"The organisation sells high quality cars for a great price."
"Couldn't be happier with this car - excellent condition, well maintained, runs beautifully, well priced and exactly as advertised - not a single mark on it, even on alloys."
"The vehicle was perfect for what I wanted and in my budget."
Cons:
"Visited on saturday 23.6.17 in view of buying a slk200, first thing the set up looks like a jumble sale of auction cars."
"I had looked at 2 vehicles that Saveonusedcars had for sale, the first was a Vauxhall Meriva, from which I walked away quickly after a walk around the vehicle revealed numerous scratches, dents, copious amounts of human/dog hair (down every seat crack), 2 bald tyres and a (completely misshapen) flat rear tyre, nice."
"Bought a Ford Focus from saveonusedcars which initially I was happy with. Two weeks after purchasing noticed the car was losing a little engine coolant, three weeks later the coolant emptied itself into the drivers footwell."
"Car had been remap previously so the was put back to standard so the car we test drove was now a different not as much power."
"Car has severe wheel bearing problem."
"Went to look at a Vectra, Found multiple, serious faults with the vehicle."
"With Saveonusedcars what you see is what you get, therefore 1 Star is half a star too many."