Clifton Brides Reviews Summary

Category: Bridal shop Bristol

Address: 186 Whiteladies Rd, Clifton, Bristol BS8 2XU, United Kingdom

Phone: +441179237928

Rating: 4.8
based on 158 reviews.

Boutique Atmosphere

Pros:

  • "Her boutique is utterly exquisite and perfectly created to find your dream wedding dress."
  • "The fitting room was beautiful, warm and inviting."
  • "Their set up is ideal - a beautiful shop with cosy carpet (which makes it feel really homey) and a perfect changing space that leads on to a private viewing room where your helpers can sit comfortably."
  • "The boutique is beautiful and spotless with a great variety of dresses at affordable prices, with great lighting and mirror choice."
  • "The boutique is also so beautiful inside – you’ll 100% come away feeling pampered and like a princess!"
  • "The interior of Clifton Brides is beautiful and classy."
  • "The boutique was lovely and really nicely decorated."

Cons:

  • "They have a weird system where all dresses are put away immediately after being tried on which makes the appointment feel very controlled and rushed."

Customer Service

Pros:

  • "Michaela saw us for both appointments in the lead up to the wedding. She made the experience so special, never feeling pressurised and giving her honest opinions when asked."
  • "Michaela and her team were wonderful from start to finish."
  • "Michaela was SO incredibly helpful, extremely experienced and really cared about you as a person and what you are looking for."
  • "Michaela provides a first class service and made both mum and I feel very welcome."
  • "As soon as myself and my bridesmaids and Mum arrived we were welcomed so warmly by Michaela."
  • "The service I received from Hannah was incredibly professional and attentive."
  • "Michaela was so lovely, very professional, listened to my feedback and guided me through trying on different dresses perfectly."

Cons:

  • "We were rushed, and my daughter didn’t even get to try on all the dresses she’d picked out before it felt like we were being pushed out the door."
  • "We went with the bride to try on dresses last Saturday. The customer service really was very bad."

Dress Selection and Quality

Pros:

  • "Her selection of dresses suited me so well and I would have happily tried on everything in the shop!"
  • "The quality of the dresses down to the smallest detail showed the care into the choice of dresses in stock."
  • "The selection of dresses was stunning and Michaela was super helpful throughout."
  • "They also helped in adding a customisation to a dress which I absolutely love."
  • "The selection of dresses you picked out for me were just perfect and I ended up finding my perfect dress."
  • "The dresses were stunning and I was spoilt for choice!"
  • "The gowns in there are just gorgeous, elegant and of very high quality."

Cons:

  • "I wish I had picked up the dress and taken it somewhere else for alterations."
  • "I had to then take the dress to another seamstress local to me to get it fixed and the whole lining had to be replaced because of Clifton Brides error."
  • "I bought a dress from here. Initially, so thrilled with it. When I went to put it on, on the big day, discovered there was a hole in it."

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