Address: The Old Market, Market St, Rotherham S60 1NR, United Kingdom
Phone: +441709919864
Rating: 4.6
based on 149 reviews.
Customer Service
Pros:
"Alison was incredibly patient and kind with expert experience in finding the various dress selections."
"Sarah was absolutely wonderful, very helpful, polite and chatty which put me at ease completely!"
"The two young ladies there are very friendly and couldn't have been more helpful in assisting my Niece in picking out her beautiful wedding dress."
"Alex who was looking after me today deserves a medal I'm not the easiest when it comes to making decisions but she was very patient with me, didn't rush me."
"Jamey was just fabulous and put me and my whole entourage completely at ease."
"Zhana was so so helpful. Nothing was too much trouble for her, customer service was immaculate."
"Rebecca was so patient the whole time and extremely helpful."
Cons:
"I left feeling deflated and demoralised."
"Upon leaving we were curtly told to make more time next time."
"When the dress came it was too small so had to send it back & order a size bigger, not good!!"
"Came in with my sister to find her a bridesmaid outfit, was really unhappy with the level of service we had from the consultant."
"She was quite forceful in making me take it off so she could move on to the next customer."
"The sales person seemed to make it her mission to deter me from a jumpsuit."
"The woman in the shop basically had no idea what she was doing."
Store Experience
Pros:
"The changing room layout is really spacious and air conditioned."
"Great range and reasonable prices."
"The whole time we were there we were made to feel welcome and relaxed."
"It’s truly a lovely place with wonderful staff, stunning big changing rooms and comfy seats."
"Stunning selection of dresses to suit everyone’s style, large roomy dressing rooms with a lovely seating and viewing area for family/friends."
"The store was clean and bright."
"Parking is plentiful on the streets surrounding."
Cons:
"Waiting for a dressing room took some time but they were very busy."
"Bit of a wait time to get seen but we was welcomed in and it being a Saturday was completely prepared for a long wait."
"We visited on a weekday at 11:50 thinking it may be quiet-ish (you cannot book appointments here it's walk in only). 1.5 hours later at 13:24 we were finally seen."
"There was a bit of a wait even in the morning but as it was on a Saturday we were well aware of this before coming."
"The only downside was waiting when we arrived because you aren’t able to book appointments."
"When we arrived we were advised waiting time was half an hour which went to over an hour and a quarter."
"The long wait ruined the experience for the bride as it was the first shop we had visited for her to try on wedding dresses."
Dress Selection and Quality
Pros:
"I went home with my wedding dress!"
"The dresses are amazing for the price."
"Just bought my wedding dress from wed2be can not tell you how happy I am not only do they have the most amazing selection."
"All the dresses my MOH tried on, we all pretty much loved and she suited every colour and style!"
"Shows you don’t need to spend 2k+ to get a stunning high-quality dress."
"I love my dress. It is a princess dress. Good quality and fab price."
"Like the huge variety! found my dress so really happy."
Cons:
"When you are spending £130 on a veil it needs to be secure."
"Unfortunately none of the dresses I wanted were in the shop."
"Limited stock availability."
"They had around 5 styles of bridesmaid dresses in a few colours. But honestly you’d find better in skeggy market."
"There was roughly 15-20 dresses in my size(14-16) that I could pick from. And they all seemed very basic, cheap and generic."
"I tried on some amazing dresses even though the dress I wanted to try on is no longer in stock."
"If you want the magical experience of trying on wedding dresses then avoid this store!!!"