Harvester Potters Kiln Lowestoft Reviews Summary

Food Quality

Pros:

• "Great food on both occasions."
• "Really good food for the whole family. Lots of options for adults and children and portion sizes are spot on."
• "The food was great tasting."
• "The food always lovely!"
• "The food was lovely, the salad bar was well stocked."
• "The food is good value for money."
• "The food was delicious and one of the best harvesters we've been to!"

Cons:

• "Waited just over an hour for our food. Very disappointed with paying out 150 pounds and grumpy staff."
• "The garlic bread that came with the BUTTERNUT & SPINACH PASTA V VE was ‘rock hard’ and completely inedible."
• "The only issue was the kids burger meal, the burger and bun were very dry."
• "The waffle itself was hard as a rock and barely edible."
• "However, when we went back for dinner, I had the ribs, which, unfortunately, were very dry."
• "Poor quality food. We had the full English breakfast and the poached eggs were dry and rubbery."
• "The food was terrible I had the salmon which arrived completely dry, it was horrible."

Service

Pros:

• "Ariel our waitress was great, friendly, helpful and happy to sit us where we preferred."
• "Our server Crystal was great and saved us quite a bit by suggesting we download the app for 50% off the mains."
• "The service has always been great!"
• "The service was quick and friendly from Jasmine A."
• "Our waitress Ariel was absolutely fantastic. Very friendly, polite and nothing was too much trouble."
• "Our waitress Hayley-Ann was polite, friendly, and incredibly helpful."
• "Food was amazing, staff very friendly and helpful."

Cons:

• "Service was very slow."
• "Food was very delayed and was left waiting when it did arrive the quality was not good with my steak being over cooked and chicken being slightly under."
• "Tried to get a table and was told they had nothing."
• "Unfortunately our food took over an hour from seating to eating which is way too long when it is already late."
• "The restaurant was unable to accept the voucher as their system said it had expired."
• "One of my biggest complaints is the manager at this location. He is incredibly moody and he needs to learn some patience for the elderly."
• "Very slow service waited 50 minutes for food."

Atmosphere

Pros:

• "Atmosphere really nice."
• "Warm & homely atmosphere!"
• "The atmosphere was chilled and welcoming."
• "It was a professional but relaxed atmosphere."
• "Well decorated and great atmosphere."
• "The atmosphere was great and would definitely go again."
• "Great general ambience. It's nice to be able to talk to one another without needing to shout."

Cons:

• "It's the environment that let it down, it was very noisy!"
• "Expensive and they make you sit around waiting a long time, even when Not busy."
• "On arrival the restaurant was rammed. The salad bar was 9 people deep and the queue reached the bar."
• "Harvester has been updated and to be honest, I preferred the old look. Now, the design is too way and does hurt your eyes."
• "The tables have become close together in lots of places and hardly space to walk through."
• "So I guess you serve yourself and sort out tables yourself in this restaurant? Very rude."
• "The restaurant was also cold as a door was propped open to the rear decking."