The Lacon Arms Reviews Summary

Staff and Service

Pros:

• "Lovely friendly staff."
• "The staff were so friendly they couldn't do enough for you."
• "Lorna (landlady?) took time out to chat and entertain my small children whilst her staff helped me plate their carvery meals."
• "Top class customer service, wonderful food and great entertainment."
• "Food was excellent and the serving staff was exceptional."
• "The staff were very attentive and friendly, and I felt went the extra mile to accommodate us."
• "All staff at the pub were fantastic. So attentive and helpful."

Cons:

• "Husband had the pie couldn't cut through the pastry and said the meat was dry and tasteless."
• "children waiting on customers, including young boys who look around the age of 11-13 years old, including handing out alcohol."
• "There was some confusion when the very young staff behind the bar couldn't understand I would like to pay for the entire evening for everybody at the end."
• "The waitress we spoke to wasn’t bothered."
• "We ordered, sat outside waiting and twice had to ask about are order both times a young person not quite sure, obviously they'd forgotten our order."
• "The waitress took it back to the kitchen and then came back and told me she had looked at it and that it wasn't undercooked she then proceeded to argue with me over it."
• "Didn't have any food. Went there last Friday and Saturday, both days the girl behind the bar was miserable, no smile, rude, no please or thank you."

Food Quality

Pros:

• "The chips were home made and it all tasted delicious."
• "The carvery is definitely in the top 3 we have ever had, it was delicious, great choice and piping hot."
• "Prices are very reasonable and the food are great portions and freshly cooked."
• "What a find this place is. Fabulous food, very friendly and helpful staff and a really nice atmosphere."
• "Food was amazing, I had the chicken Fillet Burger, my mum had a seafood platter and she throughly enjoyed it."
• "The food was amazing."
• "The food was delicious, well cooked and service was great."

Cons:

• "the vegetables were pretty average."
• "Came here on a Christmas meal and the food was horrendous."
• "expensive pints, deserts."
• "The mash was dry."
• "Most of the meats were not cooked..were all rare."
• "Our pulled pork burgers were cold and the meat was dry and tough."
• "The chicken in one of the burgers wasn’t cooked properly, and the chips were just oil and undercooked in the middle left most of it."

Ambiance and Location

Pros:

• "The venue was beautiful."
• "Nice to sit outside in good weather and when watching free fireworks display in summer months."
• "There's plenty of seating out back and in rear garden with park for the little ones to enjoy."
• "A lovely warm atmosphere."
• "Love The Lacon Arms. Lovely decor a nice play area for the kids. Outdoor eating area."
• "The pub had a lovely relaxed and friendly atmosphere."
• "There was a warm, cosy atmosphere and the Halloween decorations were fantastic."

Cons:

• "Okay if you like sticky tables and heated up frozen food. The play list is awful. The decor is depressing."
• "The pub itself needs a bit of tlc but it was nice enough."
• "Drinks were expensive and the quality of the food was poor, especially for the price they are charging."
• "The layout of the venue was stunning and the attention to detail was incredible."
• "Nice grassed beer garden and the back along with a nice cool conservatory."
• "but ordered 2 thin and crispy pizza. both were very undercooked and doey underneath and overcooked on top."
• "Very disappointed and probably won't bother going back."

Value for Money

Pros:

• "Paid just under £40 which I can’t grumble with as that’s a decent price for the portion sizes."
• "Excellent quality food for a very fair price."
• "Good prices."
• "The sunday carvery is excellent here and excellent value."
• "All good was really nice and great value for money."
• "Nice food at a reasonable cost."
• "Food is lovely, fairly priced."

Cons:

• "over all it was also an expensive price for what you get Compared to others in the area with more choice."
• "expensive pints, deserts and what I'd say were bad Yorkshire puddings."
• "Not worth the money as it wasnt even cheap."
• "Drinks were expensive and the quality of the food was poor, especially for the price they are charging."
• "£16.00 for 2 course for 1 def overpriced."
• "food is a bit overpriced but very well presented."
• "For the prices they charge I will never return."