Weston Brewers Fayre Reviews Summary

Staff and Service

Pros:

• "The staff were very friendly and attentive, and the food was decent."
• "The staff were very friendly and went above and beyond to make us feel welcome."
• "Manager very helpful when we eventually arrived & lovely waitress Amber as well, in fact all the staff we're excellent will definitely be going again."
• "All staff helpful. Special mention for Darren. Nothing was too much trouble and he was polite with careful attention to detail."
• "The service was good and friendly."
• "Good service from friendly, helpful and approachable staff."
• "The staff are lovely and willing to accommodate for larger groups."

Cons:

• "If I could give this place a zero star then I would. The male member of staff working behind the bar was the most rudest man I had ever come across."
• "The girl who seated us, seemed as tho she didn’t want to be there."
• "Staff are fine, although come across a little disinterested."
• "The morning staff especially the manager I assume her customer service skills are awful!"
• "Service was slow .staff didn't seem to have any customer service."
• "The younger of the two ladies running the bar clearly doesn’t want to be here. She has zero personality and no respect for her customers."
• "Staff very rude and abrupt."

Food Quality

Pros:

• "Nice food at about average prices."
• "The food was delicious and we added a pudding for £2.49. Excellent value."
• "Everyone enjoyed their meals at a VFM price."
• "The food was quick to arrive and on the whole looked well presented."
• "Food was good and of an acceptable standard."
• "Every part of the meal was cooked to perfection."
• "The food was cooked perfectly and was served piping hot."

Cons:

• "The portions were poor for the price."
• "The carvery was dry and not very hot."
• "Food is expensive, I had the 'winner winner chicken dinner' it all tasted like it came out of a tin and wasn't nice at all."
• "The adults meals didn't feel value for money."
• "Had carvery, roast potatoes, Yorkshire puddings soggy."
• "Had the smothered chicken, bit sad not the best I've had."
• "The food left a lot to be desired."

Atmosphere and Cleanliness

Pros:

• "There is plenty of seating and there is a cosy atmosphere within the restaurant."
• "It's nice to sit outside on a nice day."
• "This is a lovely restaurant with plenty of choice on the menu at reasonable prices."
• "Overall a lovely warm looking restaurant inside which overlooks the seafront of Weston super mare."
• "A really nice calm environment, would definitely recommend!"
• "Really lovely place. I go here quite often with friends."
• "Always a warm welcome from the staff here."

Cons:

• "Very disappointed with this place, toilet not working, outside doors were locked and could not get a disabled chair in."
• "The place was noisy, not at all a relaxing atmosphere."
• "Very dirty and dusty. Staff were asked nicely to clean old plates left there blonde haired lady got stroppy saying it was not her job."
• "We've been here before and have been pleased, but this time we were disappointed in the ... cleanliness of the cutlery/glassware."
• "It's much cleaner now too however there's never any soap in the toilets but there is hand gel available."
• "Carpets and floors need a good scrubbing."
• "Staff were pleasant but the floor was dirty as was the windows."

Value and Pricing

Pros:

• "Good price, good choice and close to the beach."
• "Small portions were quite adequate, reasonably priced and arrived hot."
• "Good value and decent food."
• "Reasonably priced, accessible, family pub-grub very close to the pier and beach."
• "The food was so nice cooked how we asked for it to be cooked value for money."
• "Food was beautiful and very good value with meal deal with premier Inn."
• "Good selection of food even for fussy-eater me!"

Cons:

• "Kids left bored and hungry, left frustrated and £90 worse off."
• "The two kids food was good enough for adding to a composted."
• "The adults meals didn't feel value for money."
• "Food is expensive, I had the 'winner winner chicken dinner' it all tasted like it came out of a tin and wasn't nice at all."
• "Bit expensive as the quality wasn't great."
• "Food was terrible, only two tiny pieces of sweet potato in what was supposed to the the healthy option veg lasagne which was swimming in grease and rubbery pasta."
• "Meals were expensive and not great my husband had Mac and cheese very small portion."