Water's Edge Reviews Summary

Atmosphere & Decor

Pros:

• "Beautiful pub, beautiful throughout."
• "Both enjoyable with a fab atmosphere and lovely staff doing a difficult job in difficult times."
• "The restaurant is child friendly and very cosy."
• "For a new build pub/ restaurant, it's cosy and welcoming."
• "Had a great atmosphere throughout the pub."
• "This place was packed to the brim when we went during the summer, really busy and had a great buzz about the place."
• "Friday night quiz night! Had a great atmosphere throughout the pub."

Cons:

• "Was very busy had to sit in the family bit as they have sections for adults only and familys was noisy was right nexted to a banging door."
• "Sadly the dining / drinking area smelt like sweaty feet and the stairs to the toilets smelt overwhelmingly of vomit."
• "It was a totally thrill-free experience but unfortunately not at thrill-free prices."
• "Seems to go more and more downhill."
• "Shabby interior, little adherence to wearing masks."
• "The place is understaffed and what staff there are seem to be going through the motions with no management."
• "The staff were unwelcoming and looked like they would rather be anywhere else!"

Service

Pros:

• "The service was very good, all of the staff are friendly and helpful."
• "Very efficient and friendly staff."
• "All of the servers were happy and chatty."
• "The staff are really friendly and helpful."
• "Staff were all really friendly and well trained."
• "Every single staff member displayed excellent customer service."
• "Staff were extremely attentive."

Cons:

• "Food was great but this place is seriously understaffed."
• "Manager needs some customer service training."
• "Service not as expected due to table not appearing to be the responsibility of one or two servers."
• "Really poor service here. Staff talking to each other, talking to their mates, or pretending to be busy doing something else to avoid serving you."
• "Very slow service."
• "Nobody asked us if we were okay or enjoying our meal, nobody wished us goodbye or thanked us."
• "The staff didnt like to crack a smile."

Food Quality

Pros:

• "Had the carvery, it was nice meats and some veg was nice."
• "The desserts and ice cream are great!"
• "The Turkey was absolutely delicious, also the gammon ..can't beat a roast dinner.."
• "The cakes look great, portions are generous."
• "Fish and Chips excellent."
• "The black pudding was very tasty but not the biggest of portions."
• "The food is good and tasty."

Cons:

• "Vegetables barely warm."
• "Hash Brown's broken up, scrambled eggs dried out, beans cold."
• "The food was bland and lacked anything positive."
• "Breakfast was absolute rubbish."
• "I'm shocked that a pub can mess up a simple dish like pie and chips this badly."
• "Carvery on a Sunday was good with the exception of the meat..... at best it was dry."
• "The Yorkshire puddings are shop bought and NOT home made."

Value for Money

Pros:

• "Great food not expensive and lots of room in and out."
• "Excellent service staff and food, the drinks was a bit pricey though. But overall definitely going again."
• "A very enjoyable meal and reasonably priced."
• "The food was lovely and really well priced."
• "Good value and good food. Other non-carvery meals are available too."
• "Very good value food and drinks."
• "Good value carvery and regular menu which when added to huge cakes & gorgeous ice creams make this a good choice for everyone."

Cons:

• "Will not be eating at Waters Edge again especially as 2 for 1 deals ended. Just not worth the money or the custom."
• "Overpriced pub food at best."
• "The food all seemed a bit expensive for what it was."
• "Disgusted I had carvery it was lukewarm at best."
• "It was a totally thrill-free experience but unfortunately not at thrill-free prices."
• "Meals are expensive around £11-18 and more."
• "The food is average, but expensive!"