Oakenhurst Farm Brewers Fayre Reviews Summary

Food Quality

Pros:

• "The food here though I thought was slightly better quality than other visits elsewhere."
• "Our food was awesome all cooked beautifully."
• "Food was hot and good, staff looked busy and worked hard under stressful times."
• "Piping hot food, good portion sizes."
• "The tandoori mixed grill which I had was superb - perfectly cooked steak, tender chicken and flavoursome sausage."
• "This place has great food options, decent wait times on food and never any problems."
• "Food was excellent service was excellent."

Cons:

• "The Ultimate Beef Burger was lacklustre."
• "Most of the food was cold and several dishes dried up."
• "Food was cold, crispy battered fish soggy, scampi soggy."
• "Waited for nearly an hour and a half for burned food which was luke warm."
• "Ordered two lots of ribs, 1 rack was bigger than the other and both were barely warm."
• "Mains took an hour following this, with items missing and food not of a good standard."
• "Food was OK, but you could tell who's meal was done first, it was not hot."

Service

Pros:

• "Fred was excellent always made time and went out his way to make sure we had drinks a pleasure to meet will go back again."
• "Elli and Demi treated me with a service you expect and only get at a 5 star all inclusive hotels or holidays on a cruise ships."
• "Sophie who cooked our breakfast cooked it to my fussy standards and to perfection."
• "The staff were polite & welcoming, hats off to them for trying their best."
• "The staff were friendly and very helpful."
• "Staff are very helpful and even checked all breakfast items for allergens (continental and cooked) after passing remark of milk allergy."
• "The service was quite fast (around 15 minutes for mains and dessert combined)."

Cons:

• "The service is poor and to give 6 chips was a joke and an insult."
• "Service was lacking at times."
• "Been here loads of time but today what shocking service waited 15 mins to get seen at the tills then waited half hour for someone to take our order."
• "Atrocious, served everyone around us at bar."
• "We were stood for 5 minutes because no chef to carve the meat."
• "Not at all happy, first of all my son wasn't allowed in the play area, got told he was too tall for it but the girl who said that only let him in on Sunday."
• "We recieved no appolgy from the staff after complaining numerous times."

Atmosphere & Cleanliness

Pros:

• "Brilliant place to take the children."
• "It was comfortable to sit in, and clean."
• "It wasn't busy and had a nice atmosphere."
• "The venue is warm & inviting."
• "There was a lovely atmosphere."
• "The eating area was tidy with tables clean."
• "The atmosphere is friendly and the staff helpful and hardworking."

Cons:

• "Place could do with a deep clean too."
• "The premises are in need a bit of refurbishment with nearly all fabric upholstery well beyond it's sell by date."
• "Only gripe is it needs a spruce on decor."
• "Everywhere was filthy with sticky tables."
• "The decorative shelves and lampshades where dusty."
• "The floor around our table looked like it hadn’t seen a hoover for a few days."
• "The whole restaurant needs completely cleaning because food and crumbs are on the carpets, tables need wiping down and the toilets were not clean."

Value for Money

Pros:

• "Good honest food at reasonable prices, especially lunch times during the week."
• "Value for money still excellent with many offers."
• "First things first excellent value for money, for a 3 course pub grub dinner for 2 we saved over £20."
• "It was very reasonable at £20 for 2 adults and 2 kids, as 2 kids eat free per adult."
• "Not bad value for money if you have children with you."
• "With a special voucher from Brewers Fayre it was a good deal also."
• "Just under £20 for two so good value."

Cons:

• "We left and went into town for food which we enjoyed off clean plates on none sticky tables."
• "It took about 20-25 minutes to remake it which is unacceptable waiting time in my opinion."
• "Portions were children size, food was only lukewarm when it arrived."
• "We paid £3 for a tiny bowl of sweet potato chips which I think was well overexpensive!"
• "Meals cold then warmed up in microwave brought back to you. Rubbery.manager told. He smirked and offered a free drink. If you want a descent meal eat somewhere else."
• "But given the limited selection im glad I had my blue light card discount as it would be overpriced at full price."
• "The play centre was a good additive to the day but the food was substandard."

Children's Facilities

Pros:

• "Brilliant place to take the children."
• "It's great fun for the kids."
• "Oakenhurst Farm Brewers Fayre is ok. The food is fine and the atmosphere is good. The children's play area is good enough to keep the kids entertained."
• "A good choice of food, either continental or full English."
• "The play centre is a great addition for children."
• "My Grandson loves it here, he loves the play area especially."
• "Fab little play area too keep the kids occupied without having to try and keep them seated so they aren’t distracting the other diners!"