Address: Gloucestershire, 207 Frenchay Park Rd, Frenchay, Bristol BS16 1LF, United Kingdom
Phone: +441179566560
Rating: 4.0
based on 583 reviews.
Food Quality
Pros:
"Food was good. Had flatbreads with chicken goujons."
"As always the salad bar was amazing."
"Food is consistently decent."
"Christmas dirty burger, was very tasty."
"The mains are pretty and served hot off the grill."
"Absolutely amazing. Our food came very quickly and tasted wonderful."
"All hot food seemed freshly cooked and tasted great! Steaks were amazing!"
Cons:
"I've just wasted £36.58 on a terrible experience and meal."
"Sausages were so overcooked and hard."
"Can't cook steak properly. I asked for medium rare and it came out well done."
"Food was absolutely disgusting."
"The food itself was Luke warm at best with the majority of things either burnt and hard or just cold and disappointing."
"The bacon tasted watery with no flavour my poached eggs were hard and over cooked and the fried eggs were rubbery."
"Chicken was so overcooked that it was hard."
Service
Pros:
"Our server, Natalie was friendly & helpful."
"The staff were all incredibly friendly and cheerful."
"Service was great and the food was lovely."
"We were served by Marlee who could not have done more to ensure our needs were met."
"Our waitress, Sarah, was a credit to the team."
"Erin was really helpful and attentive, food was brought out quickly and checked in with us through the meal."
"Sophie the host was very welcoming and knowledgeable about the food options."
Cons:
"The staff were unattentive, the salad bowls were dirty."
"Overall, I was quite disappointed during my visit and would not return."
"Food was good but service was terrible."
"I have never received such bad service and made to feel so uncomfortable that will not be returning."
"Over an hour after ordering, we still hadn't received our food and our server was nowhere to be seen."
"Horrible experience, never again."
"Service very poor from start to finish!!!"
Cleanliness
Pros:
"Toilets - typical pub toilets but generally clean."
"Toilets appeared clean, although not all the ladies had working locks on the doors."
"Harvesters Frenchay Bristol haven't been there for about 15 years very impressed the easy to speak to smiling staff and customer service hot food and a great atmosphere and clean rest rooms and restaurant."
"The restaurant was decorated very nicely and the staff was nice. The fish pool was great!"
"We had an amazing time, very impressed with hygiene."
"The place was kept clean which was noticed with staff clearing and cleaning tables promptly."
"Beautiful place! Love the indoor pond, very tranquil setting with the sunlight coming through the skylight windows."
Cons:
"The ladies toilets stunk of stale sanitary products."
"Most of the items on the menu were not available."
"Under the table was filthy, loose food and menus on the floor."
"There was only 2 tables occupied when we arrived, but we were sat on a table which hadn’t been cleaned."
"The glasses stunk of wet dog like the dishwasher was dirty and making everything smell."
"To my absolute disgust I then saw the chef put raw bacon on the griddle, turn to the right he must of put his hands under a tap for less than 5 seconds and then dry his hands in his what I would guess his trousers."