The Rising Sun, Backwell Reviews Summary

Service

Pros:

• "Service from everyone I met was excellent & they had a well-stocked bar & cellar."
• "Service was quick and friendly and the place was very clean."
• "All the staff without exception were so kind & helpful & nothing was too much trouble for them."
• "All the staff were friendly and helpful, Simon the manager was great too."
• "Our waitress had such a naturally friendly and engaging personality."
• "All staff were happy and helpful."
• "The staff were so welcoming and accommodating throughout my stay."

Cons:

• "Lack of information given around check out as they knew we were leaving early when they said they would check no one got back to us."
• "The service was also incredibly slow."
• "One of the only cons we had was the service. The staff were friendly enough but they were slow."
• "The breakfast took 45 minutes to come out after having to ask for it."
• "The amount of time we hade to wait to get our dinners was terrible the service was very poor."
• "We received a poor reception on arrival, some drinks never arrived once ordered."
• "Service was bad and very slow."

Food

Pros:

• "Everyone had an amazing time. Food was delicious and the children loved the garden."
• "We all chose a fish dish - it was a Friday! - which was delicious and perfectly cooked with lovely chunky, crispy chips!"
• "The food arrived in good time, very well presented and was simply, delicious."
• "I had breakfast & dinner here every day & the food was fantastic."
• "Honestly one of the best meals I have had in a long time. Vegan roast and cheesecake. Fabulous."
• "Fishcakes were delicious."
• "Dinner was exceptional not normal pub grub at all."

Cons:

• "Food was overpriced."
• "Sunday roast was served barely warm and dry."
• "How disappointing they were - no idea why the description ‘ Loaded’ because they were very small rolls with two small rashers of bacon."
• "I was expecting a large gammon for my £17.50 but what I got was a Aldi type gammon."
• "The food was very poor and over cooked. The pork was dry and prices expensive."
• "Roast beef uncooked and like rubber. Yorkshire pudding just crust with no body."
• "The mash was a bit lumpy, the potatoes were a bit undercooked."

Accommodation

Pros:

• "Lovely clean bright yet cosy place, was totally amazed on how lovely it was."
• "Room was newly decorated and very comfortable."
• "The rooms looked clean and the sheets were clean and fresh."
• "Gorgeous amazing boutique rooms which after 7 hours on a hot day trying to find accommodation was like falling into heaven."
• "My room was absolutely stunning, very nice decor & aesthetics."
• "Room was very nice, bed was comfortable and shower was good."
• "The room was lovely. Large, clean and warm and well supplied with towels, hairdryers, tea/coffee/hot chocolate."