Supajump Reviews Summary

Facilities and Cleanliness

Pros:

• "Excellent facilities, new apparatus, nice & clean."
• "Amongst the endless trampolines there are also inflatable slides and a small amusement area."
• "A fun day out when it’s miserable weather for kids and adults alike."
• "The trampoline area is quite large with basketball hoops for slam dunks, free jump area, wall jumping and a foam pit for somersaulting."

Cons:

• "Dirty filthy place, food disgusting, no health and safety."
• "Lots of things broken or unhinged. Sweets & wrappers on the blowup slides etc. Extremely dirty toys in the babies part."
• "Only downfall is where my choice of seating was upstairs at the Diner. Near the stairs and people/kids were running past and you could feel every step and bounce."
• "The chips were like rock. Slush puppies were awful and literally no flavour just water."

Staff and Management

Pros:

• "The staff were friendly and it was easy to find so overall a positive experience."
• "Staff are really friendly too and they get involved in all the activities."
• "My son was there yesterday and today for a party. Staff were rude when I went to check on him by the trampoline."
• "Lovely people and place. The level of help and treatment the staff gave us was amazing."

Cons:

• "Managers a complete azzhole and staff useless. Dangerous place."
• "My experience at the trampoline park last weekend was unfortunately marred by the behavior of the so called 'manager'."
• "Staff were disrespectful and biast towards me and my friends, I do not recommend supa jump."
• "Staff were rude when I went to check on him by the trampoline."

Food and Dining Experience

Pros:

• "We ordered a burger and chips for the kids which were a good portion and reasonably priced."
• "Food isn’t bad either. They also have a great selection of drinks and sweets."
• "The American Style cafe was disappointing although the food was reasonable quality and a good price."
• "Amazing value for money. The prices for food are the best around."

Cons:

• "The seating was unsteady and broken, there were several large bins obstructing the walkways and the service was slow."
• "The noise level was high and the cafe was cold for those people not trampolining."
• "The cafe wasn't brilliant (and only had a one star hygiene rating...)"
• "The American Candy Store was little more than a typical local sweet shop."

Price and Value

Pros:

• "Had 2 hours for the price of one hour. The grandchildren loved it."
• "The American Style cafe was disappointing although the food was reasonable quality and a good price."
• "Food hot, tasty and reasonably priced."
• "My granddaughter loved it and the cafe upstairs has very reasonable prices all in all worth every penny."

Cons:

• "Expensive, no food or beverages on sale only slushes, was told I couldn't spectate unless I had trampoline socks on."
• "Really expensive for family time... Take every opportunity to charge you a fortune for everything."
• "Went for the first time today for my nephews birthday. However, £5 for my 1year old to access the toddler area."
• "Absolutely terrible! My children fell into the foam pit, and while in the foam pit found a spitfire mk24 airplane in the foam pit!!"