Thespians Reviews Summary

Food Quality

Pros:

• "Poppadoms and condiments were fresh and a lovely start to the meal."
• "We really enjoyed the dips with the poppadoms and the sheekh kebab was one of the best we have had in a long time."
• "keema nan is always very good having a gooey center and good amount of meat in it"
• "Every dish we tried, from the creamy Butter Chicken to the perfectly Tika Masala was a symphony of flavors."
• "The food was excellent. The flavours were excellent."
• "The food was delicious beautifully prepared and the right temperature"
• "Absolutely delicious food."

Cons:

• "Another dish we ordered tarka dal & it was completely tasteless, yes no taste at all."
• "We ordered paneer tikka masala & it was full of FOOD COLOUR & gravy was full sugar."
• "The chicken in both our meals was tough and there was little flavour in the curry."
• "Quality of the food was poor, chicken was dry and tough on both of our meals"
• "The paneer tikka masala resembled a ketchup-based concoction rather than the rich, aromatic flavors I was anticipating."
• "Both curries were tasteless"
• "Food unappetising and overly sweet - including the nan (which is store bought & heated) and the yogurt sauce for the tandoori (sweet!!)"

Service

Pros:

• "The staff were very very friendly, even though they were busy."
• "The service and timing was spot on, attentive, extremely friendly but not intrusive."
• "the staff were very helpful courteous and very professional and is well worth a visit absolutely brilliant"
• "Friendly and helpful staff do their best to make the experience a good one"
• "The staff were friendly and chatty and made us very welcome."
• "The staff were very polite and hospitable, chucked in free poppadoms which was much appreciated."
• "All of the staff were so kind and friendly, the service was outstanding!"

Cons:

• "Health and hygiene is bad!"
• "The service was appalling and the waiters don’t change there masks nor hand sanitize between tables."
• "Place is dirty, owner or manager rude."
• "Very rude waiter as well"
• "the staff seemed incompetent"
• "Discrimination by race from the supplier. My wife, son (15 months old), & myself. The way supplier treated was extremely disappointing as we were Indians."
• "When I expressed my disappointment to the senior waiter, hoping for some understanding or acknowledgment, I was met with a defensive response."

Value

Pros:

• "Excellent quality, lovely staff, reasonable prices."
• "The food is always wonderful and the staff are kind and friendly."
• "The 10% off for RSC theatre goers was a nice surprise too."
• "Upside is that it was inexpensive."
• "The service is swift and attentive and it's well-priced too."
• "Amazing curry, I'm a vegetarian and there was lots of choice for me."
• "The dining room is a bit rough around the edges but it is clean with a 'Good' food hygiene rating."

Cons:

• "However good the curry was, it was not worth £32 each for a curry, 2 beers and poppadums for the table."
• "to be served absolutely disgusting small sized portions at extortionate prices"
• "Garlic chilli chicken massalla, garlic rice & garlic nan & pint cobra £23.95 outrageous is an understatement"
• "We had a shocker of a check at the end if it. The prises they have advertised outside seem reasonable, but once you get the check realised it was a total rip off, especially for drinks."
• "The portions was the smallest of any Indian place I've been too and overpriced."
• "small very expensive dishes"
• "Food was good but charged £1.50 for hot water in the smallest possible cup."

Hygiene

Pros:

• "With perspex hanging screens in place they had done what they could to protect the customers."
• "The driver who delivered was kind and dressed very smart."
• "staff were very helpful to all customers especially towards disabled and elderly"

Cons:

• "Then I also spotted that the sauces and onion in round pots and these are refilled but the spoons aren’t changed for clean ones and this is done right beside the toilet which doesn’t really make a lot of sense."
• "No staff were wearing masks, and we witnessed them handling the popadums with their hands without sanitising and wiping the serving plate with used napkins."
• "I was a little unsettled as masks were not being worn correctly by waiters."
• "the place doesn’t look clean at all"
• "We also thought that the place looked dirty and ‘dog eared’."
• "I'm not sure how they have achieved a 4 star hygiene rating."