Mumbai Lounge Reviews Summary

Atmosphere & Decor

Pros:

• "The restaurant looks great."
• "The restaurant is well decorated."
• "Very warm atmosphere and very friendly staff, great vibe about the place."
• "Surroundings nice and very clean."
• "The decor is nice and the layout is pleasant."
• "Lovely restaurant great decor."
• "The building is beautiful set in the heart of Fossgate which is York's premium dining street."

Cons:

• "Not good on hygiene either the cloth under the top table cloth was filthy and walls spattered with food."
• "I was quite shocked at the artwork on the wall. As a south asian woman myself I did not appreciate the over-sexualisation of the women depicted."
• "the restaurant has no heating !! I was frozen."
• "The vinyl chairs were torn."
• "Atmosphere could be slightly better, decor is a bit bland and you feel like you are being watched a lot."
• "Mumbai lounge has most things right apart from atmosphere, where the background music, why put people in the basement with no outside windows."
• "Due to the hard surfaces, it is very loud, which can making it difficult to hear your dining partner."

Service

Pros:

• "Exceptional service."
• "Such good service, very accommodating."
• "The service was lovely and the waiters were very attentive."
• "The service was good and the prices standard."
• "The staff were very friendly and attentive (but not intrusively so), surprising under the circumstances as the restaurant was extremely busy at the time."
• "The service was attentive."
• "Very friendly and helpful staff plus amazing Food with excellent Service."

Cons:

• "absolutely disgusting service tonight, booked a table for 7.30, arrived and were POINTED to stand to the side (ZERO COMMUNICATION OR EXPLANATION) then POINTED to go at the bar to sit, AGAIN NO INFO ON WHY, NO INDICATION AS TO HOW LONG THE TABLE WOULD BE, TOTALLY 100% ZERO COMMUNICATION, UNBELIEVABLE."
• "staff wasn't bothered at all"
• "The waiter came over every 5 minutes asking if we were ready to order and each time we said no he looked at us like we had ruined his whole life."
• "service not the best (try smiling, make customers feel welcome)."
• "requesting the bill took an age due to how busy they were"
• "Service was a bit of a shambles however due to a large booking on at the time."
• "The lack of proper service was apparent, not asking how the food was, not clearing starter plates away, just dumping food on the table was a let down."

Food Quality

Pros:

• "The Kashmiri dish was full of flavour and mushroom rice perfect."
• "Really incredible food. All 6 of us ordered a different main and I can safely say it all looked incredible."
• "OMG the food here is the best. I'd never had a better curry."
• "Food was lovely, freshly cooked and flavorful."
• "The best Indian food I've ever had."
• "Great hospitality and the chicken biryani was nicely spiced and flavourful!"
• "Everything was cooked to perfection including the meat which was very juicy."

Cons:

• "3 of us ordered monk fish which wasn't cooked it was all jelly not nice"
• "They make chicken Tikka out of chicken breast instead of chicken thigh, so the Tikka was not juicy and it was quite chewy."
• "food so bland ☹️"
• "When the lamb biryani came it was completely different and there were no taste of biryani."
• "The lamb bhuna for our main, which was bland."
• "The food was over priced and extremely bland."
• "The food is flavourless."