Lifestyle Salons Reviews Summary

Stylist Expertise

Pros:

• "Maisie is AMAZING! I had a blonde balayage and cut done today which came out even better than expected."
• "Elisa completely brought my vision to life and gave me a transformation."
• "Josie did a mix of full foils and a balayage... Results are fab, cannot recommend more."
• "Lucy, my stylist has transformed my fine, flat hair into a textured messy bob (Mob) and i love it."
• "Josie really cares what you want to achieve and is realistic and honest about what is possible."
• "Every single time i leave the lifestyle salon, my amazing stylist Maisie makes sure I come out with what I wanted and more."
• "Olivia worked her magic on my hair! She’s got so much knowledge and really listens to you, working together for the perfect result."

Cons:

• "No apology for the fact that my treatment hasn't lasted very long due to their lack of advice!"
• "Felt like i was a chore."
• "Took no interest in me as a person."
• "I am now left with a shapeless load of hair which is all bitty and I can do nothing with it."
• "It hasn't lasted long."
• "All my hair was coming out in my hands!"
• "I asked for a 'precision cut' so my curls would have shape and definition... I am beyond disappointed."

Salon Atmosphere

Pros:

• "The atmosphere is friendly and relaxing, and I always look forward to my appointments."
• "The coffee was also really nice which is a bonus, sometimes you can get a bit of a naff drink with a haircut but their drinks were nice which made the service even more luxurious."
• "The staff are friendly and welcoming, and we’re liking the new modern location."
• "The new salon is very welcoming. The whole staff is friendly and professional."
• "Salon was clean and the staff were all very refreshing, made to feel at home."
• "The salon in general has a great atmosphere to it."
• "Such a lovely atmosphere in the salon and always have such a laugh when I’m there."

Cons:

• "Went home and washed out the blow dry and experience."
• "Wont be going back. Flippant attitude."
• "Rushing me to get out of the chair."
• "Although the salon isn’t wheelchair accessible, I was able to get up the two steps to the sinks and toilet with my walking stick."
• "So disappointed and upset that I wasted a lot of money on something which should have lasted a lot longer."
• "The lady that I had was incredibly rude and made me feel like a total chore the whole time."
• "I have been left with disastrous, horrifically damaged hair."

Customer Service

Pros:

• "Best staff, great result."
• "Always helpful and advises what best products to use."
• "I love the friendly atmosphere in the salon and would highly recommend Carla."
• "The receptionist Maria was really nice and welcoming."
• "Everyone in the salon is so lovely and friendly, I will be back again and again."
• "The staff are great very friendly and incredibly helpful."
• "Customer Service has always been top notch and everyone from the Juniors to the Senior stylists are friendly and put you at your ease."

Cons:

• "Found it expensive at £35 for the shampoo and conditioner so I shopped around for a cheaper shampoo."
• "I was told the price had increased by £80!"
• "To top it off they gave her a voucher for some free blonde shampoo. Very kind I hear you say? It would be if she wasn't a brunette."
• "Since then I've discovered that you should not use shampoo's with sulphates or sodium chloride as this strips the keratin from your hair."
• "I was offered a free hair cut and booster treatment when I book another colour/haircut as an apology."
• "The receptionist Rachel is super helpful I made a mix up with my booking and she sorted it out for me straightway."
• "I trust her advice and professionalism implicitly."