James Bushell Hair Birmingham Reviews Summary

Staff and Service

Pros:

• "Been going here for years never a bad experience staff are lovely friendly and nothing is too much trouble brilliant atmosphere."
• "Both were so friendly and did an amazing job, so happy with how it turned out!"
• "Craig did my hair today and I was absolutely blown away by his talent."
• "The staff are friendly, attentive and truly care about their work."
• "From ‘H’ the manager to my superb colourist and haircutter, everyone is professional friendly and polite."
• "Lovely staff who were very friendly and welcoming. The service they provided was unbeatable."
• "All staff were extremely polite, welcoming and professional."

Cons:

• "I care about my hair... TELL ME WHY I have a Bob with a tail?"
• "I would not recommend it at all. Especially for new customers."
• "Asked for a low skin fade and got a level 1 because they didn't have the correct equipments for the trim."
• "She did not know how to do my hair, she put layers and feathers when I said I don't like them it does not suit me."
• "No personalised interaction. All feels forced and pretentious."
• "I left the salon feeling nothing but disappointment."
• "Honestly the worst salon o have ever been too."

Salon Experience

Pros:

• "What a fabulous experience at James Bushell Salon, I have used many different salons over the years, but I have become a loyal fan of James Bushell."
• "I am really pleased as, after a lot of searching, I feel I have now found my new go to salon."
• "Always a great experience been going to James Bushell for years now and won’t go anywhere else for my cut and colour."
• "Lovely service by the whole team and a welcoming feel in the salon too :)"
• "The salon itself is inviting, clean, and well-maintained, creating a pleasant atmosphere for each visit."
• "Today was my first visit to the salon. On first impressions it was very modern, friendly and a good buzz type atmosphere."
• "The salon was immaculately clean and beautifully presented."

Cons:

• "First and last time and if you want to save yourself a possible bad experience I highly suggest you carry on searching someplace else."
• "Have been going here for many years, but lately there is no loyalty when trying to get an appointment, they’re more interested in new customers."
• "It is obvious these people don’t want any new customers in."
• "Despite booking six plus weeks in advance, I was constantly having my appointments cancelled or rescheduled with little notice."
• "All in all I have left totally exhausted, frustrated and was let down by the entire experience which still cost me £91."
• "AVOID ON ANY DAY ESPECIALLY ON IMPORTANT DAYS"
• "Recently the service at James Bushell's has been extremely poor."

Styling and Results

Pros:

• "Mehran is the best stylist, she is talented and always gets what I want and does a beautiful job!"
• "Ryan put my hair up for a New Year’s Eve party I was going to and it was beautiful."
• "Soph gave me an ashy blonde balayage (something I didn't think would be achievable with my dark hair). Looks and feels amazing - probably the best and most natural looking balayage I've ever had."
• "James has a remarkable talent for transforming my hair into a work of art."
• "Alan who did my colour listened to what I wanted to achieve and then executed it perfectly."
• "I enter with a smile on my face and leave with a bigger smile because I am so pleased with the results!"
• "Tia knew exactly what style I wanted and exceeded expectations - loved it!!"

Cons:

• "I asked for a 'trim' and Danielle took about 4 inches straight off."
• "Haircut was not good I even shown a pic of the cut."
• "The hairdresser who was doing my hair struggled to get it straight and I ended up with the cheek length."
• "The stylist them wanted to make do basically not do my hair how I wanted it."
• "Absolutely hate my hair after getting it done from Allan from here. It doesn't even look like a balayage."
• "The first time I got it dyed, my hair was left bright orange (I wanted brunette)."
• "I asked for copper highlights clearly I explained the hairdresser what I wanted, I also showed her picture what I ment.. I ended up with a completely different colour."