Damira Havant Dental Practice Reviews Summary

Category: Dentist

Address: 2nd Floor, Health Centre, Civic Centre Rd, Havant PO9 2AY, United Kingdom

Phone: +442392451245

Rating: 4.4
based on 134 reviews.

Experience with Dentist and Dental Staff

Pros:

  • "Both the dentist and dental nurse did an amazing job of relaxing her and making it a positive experience."
  • "The dentist Diego was lovely. Very reassuring, calming and settled my nerves."
  • "I see a gentleman called Diego, he is a wonderful dentist who is so friendly, gentle, and very informative."
  • "Diego is brilliant, i am an ultra nervous dental patient and he is kind and patient."
  • "Dentist Diago inspection of gums teeth slight descaling. Gave me running commentary on his findings and advised me personal care."
  • "Diego is great with my daughter even though she is very reluctant to sit in the chair and show him her teeth."
  • "I cant thank enough for Diego and Stef to help sort out my wisdom tooth this week."
  • "1st time I had seen this particular dentist, was very good. Checked my oral health offered advice and explained things to me."

Cons:

  • "I was seen very quickly on an emergency appointment. I was told I would receive a call back about follow-up and still haven’t heard from them."
  • "I have previous left a bad review for this dentist but myself and my 3 year old visited again last week in a last ditch attempt to see an NHS dentist."
  • "I wasn't the person undergoing treatment - my visit was to accompany my mother. The dental practice is located on the second floor and can only be accessed by 4 flights of stairs."
  • "After having mine and my sons appointment cancelled 4 times over 3 months we finally managed to see the dentist although there was a 30minuite delay."
  • "Unfortunately I have to change my review. I was very happy with the practice but they constantly change the doctors who work there."
  • "Had emergency appointment with locum as Amy has now left. You should try and keep the lady who I saw who is from Bulgaria as she did a good job."
  • "Was a patient for years. When all the Covid bollox was happening they struck me off their list. When I contacted them after multiple times (they never answer the phone) I was told they're not taking adults on."
  • "I was treated very well last Friday and was at the time confident of the treatment I had. There remains some feeling in the tooth that was treated."

Customer Service and Communication

Pros:

  • "All the payment plans were explained clearly and the receptionist was helpful on the phone and in person."
  • "Friendly polite greeting from lady receptionist.Called by dental nurse on time no delay."
  • "The reception staff were very helpful, the wait time was a lot, lot shorter."
  • "Her appointment was easy to set up and confirm on the phone, and she was seen on time."
  • "Absolutely amazed with the quality of the denture department."
  • "My daughter had an appointment on 12 April, I'm pleased with the service provided and wait further details as she's being referred to a specialist/orthodontist."
  • "Receive a courtesy call prior to appointment day. The reception team are friendly and efficient."
  • "Really friendly receptionists, completely understand how busy it was and it’s very clear that they really care about their job roles."

Cons:

  • "I was seen very quickly on an emergency appointment. I was told I would receive a call back about follow-up and still haven’t heard from them."
  • "Last week I took my 2 year old to the dentist for the first time. When we arrived for our 9.30 appointment we were told that our dentist has actually left."
  • "After having mine and my sons appointment cancelled 4 times over 3 months we finally managed to see the dentist although there was a 30minuite delay."
  • "The dentist text me at 10.23 to cancell my appointment and when I asked why I got told the system was down so the dentist has gone home!"
  • "I am very frightened and nervous about going to the dentist but when I went to see Diego he took all that worry away."
  • "An utterly horrific service. My son broke a tooth on Saturday 5th September requiring emergency treatment. We spoke with someone on Monday morning."
  • "Received an email a month ago saying I have outstanding of £22.70 from 2020 and if they don’t hear from me within 7 days."
  • "Was in dentist less than 5mins she had a quick look in my mouth and just said would i like to book to see hygenist £22 gone."

Overall Dental Treatment and Procedures

Pros:

  • "I have just had route canal and 2 fillings and I felt so at ease. The dentist explained everything as he went."
  • "Absolutely amazing dentist with realistic appointment waiting times."
  • "Wow wow wow wow this dentist is brilliant Amy looked after me WITH SUPPORT the service was 2nd to none."
  • "I was unable to find an NHS dentist so had to take out Denplan to be accepted however I'm glad I did as i can finally get the treatment needed."
  • "I was treated very well last Friday and was at the time confident of the treatment I had."
  • "The actual Dentist and the reception staff were friendly, professional and informative."
  • "The treatment by Diego is excellent he is very polite helpful kind and a superb dentist!"
  • "The staff and dentist were very polite and friendly Also the dentist I had for my check up was very efficient and accommodating for my needs."

Cons:

  • "I had to cancel an appointment due to my anxiety therefore I was taken off the books I'm extremely upset as I was due a lot of treatment."
  • "I was yesterday there for an emergency and blonde lady receptionist told me until April you don’t receive any new patients ( I will say again emergency with half face swollen)."
  • "Worst dentist been going here for over a year and had nothing done. All they do is book you for a appointment then see you for five minutes."
  • "First time back after Covid, with toothache. First time being seen by Amy. Excellent and professional service, explaining everything that was going on."
  • "first time ive managed to see a dentist for just under 2 years as they kept cancelling my appointments,but i have a bit of decay on bottom row of teeth."
  • "If I could give this place 0 stars I would. Phone is never answered, voicemails and emails never responded to."
  • "Good if your appointment isn’t cancelled repeatedly. Since it changed to Damira almost every one of my check up appointments has been cancelled."
  • "Been going to this Dentist only a few months, today after checkup i needed an urgent job done and was really impressed with the receptionists."

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