Address: Griffith Gate, Middleton, Milton Keynes MK10 9BQ, United Kingdom
Phone: +441908231888
Rating: 4.3
based on 214 reviews.
Staff and Dentists
Pros:
"Great service from Dr. Parin Sheth."
"I met the loveliest dentist she also managed to complete a full tooth removal without me feeling a single thing, she was compassionate and understanding of my trauma and mental health."
"Recently they took on my daughter as a patient, in 2 appointments her fear of the dentist has became a love of the dentist thanks to the friendly staff and patience of the dentist and she can't wait for her next 6 month check up."
"Dr Parin has got to be one of the best dentists I have met, from his professionalism, attitude and humble nature/friendly banter."
"Parin takes the time to explain all treatment and preventative measures in a way that I can understand and I have never felt rushed."
"One of the best dentists around, they make you feel at home and are so personable."
"Dr Banafsheh is incredible. First dentist to convince me to let them try treatment without sedation and kept to her promise that it wouldn't hurt."
Cons:
"The dentist always seems a bit rushed."
"She was also very impatient with my child when she was getting frightened and did nothing to help calm or reassure here."
"This dentist is just about making money."
"The dentist was incredibly rude and told me to 'go elsewhere'."
"Then the assistant starts shouting across the room acting like a bully."
"The dentist made me feel like I was wasting his time, telling me I'll end up with plastic teeth because I didn't have the means for private cover."
"Our dentist turned up late for the appointment on my 8 year old, my child was petrified of the dentist prior to the appointment and Veena the dentist only worsened her fears."
Hygiene and Treatment
Pros:
"I was seen today by the Dental Hygienist, Thahera. She was really friendly and welcoming."
"Thahera is the nicest hygienist we’ve ever been to. She was kind and made us feel very comfortable while ensuring we understood what was happening."
"The reception team helped me secure a hygiene appointment same day as my treatment."
"I have seen Dr Banafsheh twice, i am an extremely nervous patient she has been absolutely wonderful!"
"Recently underwent Invisalign and composite bonding here, my experience was nothing short of outstanding."
"Hygeniest Thahera is fantastic. She put me at ease and takes the time to explain what she is doing at every step."
"Excellent treatment. Good explanation throughout the dental procedure about what was going on. Good focus on pain management during the procedure."
Cons:
"Booked me in for a NHS appointment and then refused to treat me - tried to charge me private practice charges."
"I waited for NHS dental treatment from the mid of March and was told to wait. I waited until the mid of May, really couldn’t wait anymore and went to a dental clinic at London."
"For those people unfortunately on benefits avoid them, you'll leave feeling worse than you went in."
"Oh and also 24 hours beforehand I did inform them that I didn’t know if I had coronavirus or not and they still told me to come in so clearly they don’t care about the safety of others."
"Stay away if you are an NHS patient. You will get a very different service."
"I was then told that my wisdom teeth were ‘complex’ and would need to be dealt with by the hospital."
"Went back on Friday just to be told that i never was there in first place and was told that there is nothing they can do for me, as dentist that seen me is not qualified for teeth extraction. Unprofessional."
Customer Service and Experience
Pros:
"Couldn’t recommend enough! Was first sent here by 111 for an emergency appointment, I have now been multiple times and the dentists have done so much to help me and been so kind."
"I am so happy with my new Smile and would recommend anyone coming here!"
"After talking with Parin, he made it clear that not much was needed and to go simple with a good clean and some whitening… saving me hundreds of £s."
"I have a wonderful experience with my hygienist, Thahera."
"I had my first hygiene appointment with Tahera and I couldn’t recommend her more!"
"I'm definitely an easier client after this last year or so under the care of MK Dental Practice."
"I can highly recommend this dental practice for all of your family."
Cons:
"This practice is absolutely abysmal with its organisation, admin and customer service."
"All in all, it was an utterly terrible experience for both of my two sons as well as me and my wife accompanying them."
"It seems to me that this practice doesn’t want to provide treatment unless it’s an emergency."
"Unfortunately, we won't be coming back here as we don't feel welcomed."
"The dentist was extremely rude, unabashedly racist, absolutely unprofessional and very, very insensitive."
"Absolutely terrible practice."
"Wouldn’t recommend this practice to even my worst enemy. They don’t even deserve 1 star!!!"