Address: Dee Ln, West Kirby, Wirral CH48 0QA, United Kingdom
Phone: +441516250005
Rating: 4.0
based on 161 reviews.
Store Quality
Pros:
"Morrison's own brand maintains a high quality and low price."
"Visited West kirby morrisons yesterday and what a contrast from our local one at rhyl. The store was a pleasure to walk around."
"This is a large supermarket with a good range of food and other items."
"What a wonderful supermarket the best Morrisons I have ever visited was very impressed, good car park with mobility parking everything in the store was accessible and very fast check out."
"Good range of items, usually lots of offers on the end of each aisle."
"All the food was so fresh and lovely."
"Fantastic store everything I needed was in stock.all very organised regarding social distancing etc.staff couldn't do enough to help very friendly and happy under the circumstances."
Cons:
"Always missing key items."
"The shopping trolleys are in desperate need of replacing. They are either rusty or dirty. Not very good considering you put your food in them."
"This supermarket has a real stock problem - very frequently the shelves are pretty bare."
"Cramped doesn't begin to describe how difficult it is to enter, navigate and leave this supermarket."
"Too small, takes ages to get through checkout and people dawdle about and just stop in aisles and chat, I just want to get in and out quickstyle not to make a day of it."
"The aisles can be quite tight and often cluttered which can make navigating the store difficult for wheelchair users."
"Simply rubbish, this store never has anything I want, today I went in for organic potatoes, they didn't even have non-organic potatoes other than salad or baking, 9 out of 10 times I leave this shop empty handed and have to drive to Sainsburys in upton."
Staff and Service
Pros:
"Used the cafe there, it was very clean and the staff were very helpful."
"Morrisons is a great place to shop the staff are very helpful and polite also you can get some great deals from here they stock all different things from food to clothing and kitchen items and the fresh flowers are nicely priced I recommend Morrisons and it's garages to anyone."
"The Cafe was so busy today but Olivia really took charge, she was the star of the cafe, kind and just delivered great customer service."
"Staff friendly and helpful."
"All the staff was smiling at me and was so kind to me."
"Staff are very pleasant and interact with the customers."
"The staff are very helpful."
Cons:
"Whatever happened to be kind. The staff are behaving like nightclub bouncers at the moment."
"Salad bar below the standard of other Morrison's stores, no boiled eggs, only plastic spoons to eat it with, only small or medium sized salad containers (no large). Counter staff attitude unhelpful/dismissive of lack of cutlery or full range of containers."
"Found a member of staff in this branch of morrisons rather rude and abrupt."
"Usual store but the Manager is horrendous!!!! Bad attitude towards customers and staff and its not just me, I literally know many more who use Aldi round the corner instead purely because of him."
"Some staff were abrupt and almost rude in their manner."
"Not enough staff in store. Attitude of staff poor. Cafe slow and cups and cutlery not washed properly.....although staff in cafe were polite and friendly."
"I would never recommend this shop, employee who served me was entirely disconnected from reality."
Cafe and Food Quality
Pros:
"After hours walking on the beach, we popped into Morrison's cafe for fish 'n' chips and were treated with the most delicious meal."
"Called in yesterday for an afternoon tea... It arrived a a tough plastic tray, that also came with chocolate cake, coffee & walnut cake, (that we chose from their daily cake selection) & scones with cream & jam and also a pot of tea."
"The food is nice."
"The meals we had in the cafe area were very good value."
"Breakfast was lovely. My wife and I both had the breakfast... we both really enjoyed our breakfast and with the special offer on for two breakfasts and two drinks for a tenner brilliant."
"Food was served in good time and was really good."
"I enjoyed the meal which was very good value for money."
Cons:
"dirty cafe and filthy tables of old dishes left and cramped."
"Morrison Cafe is pretty dirty today."
"Been to the cafe here I am disgusted in both meals there wore long black hairs and when I complained the man behind the register was very rude word of warning DO NOT EAT IN THE CAFE."
"Usually lovely here in the cafe but today it was so cold and uncomfortable and hard to enjoy the meal."
"The bakery is also appalling."
"Had a full breakfast and never again from this store, egg yolk was rock hard egg white was rubbery,bacon looked anemic, sausage and hash browns were cold, the mushroom and tomato were raw, and toast was virtually black."
"Cafe is awful no staff, was told 40 mins for food, not even busy."
Accessibility and Facilities
Pros:
"Good car park with mobility parking everything in the store was accessible and very fast check out."
"On a positive note there is a free, large car park and caters for the disabled."
"It’s useful they have the on-site petrol station which usually has a very reasonable price."
"Quite large car park with good number of disabled spaces."
"It's got a cash machine, toilets and a carpark were you can park for free for 90 minutes."
"Shop assistants pleasant wide variety of goods shop and cafe spotless food in cafe reasonably priced and wide variety of meals can park car for 2h 30 min."
"Well served by public transport, rail station just over the road an bus stops."