wagamama leeds trinity shopping centre Reviews Summary

Category: Restaurant Leeds

Address: upper dining terrace, Trinity St, Leeds LS1 5AY, United Kingdom

Phone: +441132469736

Rating: 4.3
based on 151 reviews.

Service

Pros:

  • "Excellent service and great for a chance to catch up with a friend."
  • "Very friendly smiling staff providing great service!"
  • "Service is super quick and staff is was amazing!"
  • "The staff is really awesome, helpful and friendly."
  • "The customer service is impeccable, all the service staff were so friendly and polite and kind and helpful."
  • "The servers are always helpful and friendly."
  • "Our waiter Mo was very cheerful and helpful."

Cons:

  • "I had a terrible time unfortunately and had to leave before even having anything to eat because of the service received."
  • "the service was very weird."
  • "This particular branch is not at all friendly to solo diners."
  • "we then wait for 45, FOURTY FIVE MINUTES, just for him to get the card machine."
  • "Although it was early evening and not busy the service was appalling even with plenty of staff."
  • "The waiter was so rude, when we asked if there was any traces of nuts in the dishes he responded 'I don’t know, google it'."
  • "Service was super slow, unwelcoming and unattentative even for basics like extra chillis, water during quiet periods which was frustrating and felt like a chore to the staff who love to play on their tablets."

Food Quality

Pros:

  • "A new must try is the vegan ribs!!!! They're delicious. I'm not vegan but I'd eat these all day long."
  • "I love their ramen bowls and get it every time I'm here!"
  • "Food! WOW! If you are a food lover this place is a must!!!"
  • "The food was amazing."
  • "Food as always is amazing. Katsu curry for me this time which was just what the doctor ordered after a day of cocktails, and a Leeds home win as well."
  • "The food was out of this world, all piping hot and fresh full of different flavours was like an explosion in your mouth."
  • "The firecracker chicken curry is amazing."

Cons:

  • "But the food safety is at doubt. It’s absolutely shocking when we found out the hair in food."
  • "Unfortunately me and my partner’s experience here recently was disappointing to say the least. The food was bland."
  • "food was alright but lukewarm and had barely any flavour."
  • "Food was horrible. Not up to the same standard as usual. Cups were smelly. Ramen smelled weird."
  • "Wow, the vegan Kare Burosu Ramen was an incredible letdown!"
  • "The rich broth was surprisingly bland, too sweet and felt sickly after a while."
  • "The Vegan chicken wasn't very nice, slightly soggy and chewy like rubber."

Ambiance

Pros:

  • "Wagamama is my favourite chain of restaurants, the atmosphere is brilliant and I really enjoy the metropolitan feel that comes with their branches."
  • "The ambiance was lovely, you may sit inside or outside and I did not need a reservation."
  • "A nice chilled vibe and clean modern eatery makes the place an always go-to for me."
  • "It has a beautiful view if you choose to sit outside on the porch."
  • "The atmosphere was super nice and we enjoyed the table dividers."
  • "The restaurant was not busy at the time which gave me time to examine the interior which was rather pleasing to the eye."
  • "Had an amazing time here, we was seated in a very nice quite place next to the fish tank."

Cons:

  • "Gets a little echo-y when there's lots of folks talking, but it was fine."
  • "Only downside is it's freezing when they open the doors like really cold, very cold."
  • "The food and atmosphere somehow looked better than it actually was."
  • "Very noisy and draughty with deliveroo drivers constantly in and out."
  • "The room was cold and that could be due to us being sat nearer the entrance."
  • "No cons mentioned."
  • "No pros mentioned."

Value

Pros:

  • "Prices are a little high but definitely worth it."
  • "You also get a ton of food for such a reasonable price."
  • "The prices were very reasonable and the food was delicious."
  • "It's a place worth visiting. Value for money service."
  • "Always great food and a relatively cheap meal out."
  • "Great selection of food, I have been several times and had something different each time and not been disappointed."
  • "The food and service was amazing."

Cons:

  • "Literally not worth the price at all."
  • "Food was alright nothing too spectacular. Overpriced too."
  • "4 stars due to the pricing of dishes. It's simply too expensive to regularly eat here competed with other places."
  • "Even with the Eat Out To Help Out discount, it still felt like it wasn’t worth the price paid."
  • "But the prices for some of the food ideas is encroaching on ridiculous."
  • "Quite over priced for what it is BUT it is a safe bet."
  • "The food was totally dry!"

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