National Trust - Treasurer's House, York Reviews Summary

Guided Tours

Pros:

• "The tour lasted over an hour and there was only 8 of us on the tour so it felt very intimate and questions you had could be answered."
• "Very good guided tour of an eccentric billionaires house you do need to book."
• "This is definitely worth booking! You get an hour guided tour of this beautiful house."
• "Booked in for 1 hour guided tour. Very interesting, the tour was well worth it to understand better the background and history of the property right in the City centre immediately adjacent to York Minster."
• "We visited today and the tour was brilliant - really interesting and fun."
• "Our tour guide Ann was very knowledgeable, funny, informative and made the tour one of the best."
• "The tours were insightful and interesting, getting to see plenty of the house and hear some stories as well."

Cons:

• "house is lovely but now you can only go on a guided tour! not enough time to actually look at the items on display and very rushed, won't be going again if it stays like this."
• "House was ok. We did the ghost tour which was just a short walk down the cellar if that's what u call it."
• "Unfortunately we arrived on spec but too late for a guided tour."
• "Very disappointed with last visit, were told we have to pre book tickets and can't wonder like we used to anymore."
• "Nice gardens but not interested in guided tours and apparently that's the only way you can go around."
• "bloke giving out info was boring and kept trying to be funny! Not."
• "It's very interesting but we found the tour a bit too long at around an hour, and with a bit too much information to take in."

Gardens

Pros:

• "The garden is lovely in front of the house and it's hard to believe you're in the city centre when you're in it."
• "The gardens are a lovely place for a picnic too."
• "Beautiful walled garden at the rear of the house."
• "Especially loved the garden, a peaceful little haven with pretty blue and white flowers - Frank Green's favourite colours - and a fantastic view of the Minster."
• "The garden, must be amazing to see in the summer, it's beautifully kept."
• "The gardens are also beautiful however small but can be enjoyed by members for free when the house is open."
• "The garden is a really peaceful and tranquil place to sit on a nice day or after a visit to the house and tea room."

Cons:

• "Unfortunately there is no provision for disabled members. They can only get into the garden."
• "The weather was against us so we couldn't go into the gardens."
• "There is a beautiful garden at the front of the house too."
• "Though it was early November the small garden was still in bloom."

Staff and Guides

Pros:

• "Absolutely fascinating building with an interesting history. The NT guides were so friendly and informative it really enhanced our visit."
• "The rest of the team, who I'm guessing are all volunteers, were fabulous too."
• "All the staff were welcoming and informative."
• "Our tour guide Ann was very knowledgeable, funny, informative and made the tour one of the best."
• "The volunteers here are TERRIFIC. They really help to bring the story behind this interesting and impressive home to life."
• "Our guide was an absolute treasure...funny, informative and also a volunteer."
• "Fantastic house but even better staff."