Currys Reviews Summary

Customer Service

Pros:

• "Really well organised. Place order online. Wait for email to say the item is ready to collect."
• "Very friendly staff and helpful even helped get the TV out to the car, clean and tidy store and lots of options of TVs, computers kitchen gadgets, watches, gaming chairs, sound bars. Happy customers."
• "The staff at chatham could not have been more helpful every time I have been there. Excellent customer service."
• "All three of the gentlemen that I spoke with could not have been more helpful."
• "Helpful sales and support staff."
• "The staff are always very helpful and knowledgeable."
• "Staff were also friendly, full of knowledge and efficient."

Cons:

• "Extremely frustrating place to shop. The staff at the til are unbelievably slow."
• "It's beyond me how you can employ people who don't do anything."
• "Two sales assistants were next to useless."
• "30 odd shop staff and 20 or so customers... no one bothered to help me."
• "Customer service was absolutely awful."
• "Dreadful, the manager stood around doing nothing and when asked him to help me he just said go and find a member of staff."
• "Everytime I go I remember how insufficient their staff are."

Store Layout & Stock

Pros:

• "Large floor area with great spaces in the aisles for pushchairs, buggies and wheelchairs."
• "Lovely spacious and bright store."
• "Huge store. Went to look at washing machines. Loads on show."
• "It's big and well-stocked with all things electrical."
• "A large, well-stocked store that's open late during the week and which covers pretty much all electronic needs, from tablets and gaming PCs to a massive range of washing machines, ovens and fridge freezers."
• "The store's spacious layout and efficient organization made browsing a breeze."
• "Huge range of products in each section."

Cons:

• "Not greatest help in store. Many free staff but only trained for their department."
• "You can't make it 5 feet without a staff member pouncing on you."
• "I actually felt disorientated and wasn't sure which end the exit was at."
• "Good range of fridge freezers on display, and staff very helpful, but the product we finally chose turned out not to be available any more."
• "No that good! says collect from store and shows stock, but they don't keep much stock of anything."
• "Never anything in stock to collect and buy in this store."
• "Lot's of products that are available online they are never available in this particular shop."

Product & Price

Pros:

• "This place was cheaper by 200 pounds compared to an apple store, so its is a good option to consider."
• "Free parking readily available outside the store."
• "Great prices and help at hand if needed."
• "Special offers are well-signposted and dotted around the clean and tidy shop floor."
• "They also regularly have some fantastic deals, if I'm after something in particular I'll always check their website, not always cheapest but sometimes way cheaper."
• "Great clearance offer saved me £££'s as well as the option to pay by instalments made the whole experience one to remember and share."
• "Reasonably priced."

Cons:

• "Complete waste of my petrol. Not impressed."
• "The product ranges are VERY limited, n I couldn't get the colour I wanted, couldn't get a charging Dock for it."
• "All hoover battery not working."
• "Not a good experience, went in to bye a Dyson, none In stock."
• "Looked online for a phone charger. Found a Samsung one for 17.00 for 45w. Got to store and found a 45w Samsung charger but was 10.00 dearer."
• "Great range of products to 'look at' that's about as far as it goes because they have absolutely nothing in Stock it's a joke!"
• "Went to buy a ninja fryer that was supposed to be in stock but wasn't."