Wheatley Arms, Ilkley Reviews Summary

Food Quality

Pros:

• "Food was a huge improvement from previous years."
• "The food was very good, as is the norm here."
• "This establishment never fails to provide fare of the highest quality."
• "Hot, freshly cooked and presented beautifully and more importantly, tasted delicious."
• "The real highlight was the food. Delicious and plentiful nibbles and starters."
• "The food is excellent, including for veggies and vegans."
• "The food is always lovely, if a bit too posh for my taste, the staff are friendly and attentive, everything is efficient."

Cons:

• "The food here is not great at all, everything is so over fried and we felt ill after for a £15 pub meal."
• "The negative is the food. It is as bad as I have eaten in a long time."
• "On the most recent occasion the food and service really let me down."
• "For £16 you don't expect to need an angle grinder to even attempt to eat the protein."
• "Food disappointing and quite expensive."
• "Sunday lunch = BELOW AVERAGE."
• "It's really overpriced for the quality."

Service

Pros:

• "Normally laid back, friendly and efficient."
• "The waiting staff were very professional and attentive."
• "The staff were all friendly and helpful."
• "The waiting staff were really helpful and very professional."
• "The service was lovely and speedy."
• "Very welcoming and helpful staff."
• "Excellent communication prior to and throughout the time we stayed."

Cons:

• "Personally an uncomfortably loud and inappropriate playlist of music to accompany the experience."
• "Confused so are the staff at the Wheatley! Asked a few simple questions about the Menu and no one really had a clue."
• "Breakfast was poor slow service even though it was quite."
• "The table service we were told we were getting was non existent, plates were left on the table while staff were stood chatting."
• "Junior general wait staff not quite on the ball with service."
• "The service was abject (including long delays in taking orders for drinks, food and then bringing food)."
• "Service was very friendly though a little low, but in fairness they were busy."

Accommodation

Pros:

• "Enjoyed a lovely room, with complimentary tea, coffee, fresh milk (rare in any hotel) and free treats in the fridge."
• "The rooms were clean, beds were comfortable and the shower was amazing."
• "The rooms are beautifully decorated and the bridal suit has a fantastic decking area giving that extra room for all the bridesmaid and family to come get ready too!"
• "The Wheatley Arms was the perfect place to stay; rooms were comfortable and spotless."
• "Rooms are comfortable and clean."
• "The room was spotless and the bed was soooo comfy."
• "Large clean room, gorgeous decking area to sit out in the sunshine."

Cons:

• "Most of the (original sash) windows in the rooms are stuck shut due to being painted over in the past."
• "The hotel is becoming a bit tired and in need of improvements, worn carpets, broken bathroom tap decorations."
• "Rooms need some TLC, shower tray had mould around the sides."
• "Room really nice and facilities good apart from the fact that the bathroom window was held open by a toilet brush in its holder !!"
• "Only downside was that the fridge in the room was noisy through the night, and the sash window didn't stay propped open."
• "Sadly my room detracted from what would otherwise have been a great stay. Incredibly stuffy with no air / ventilation."
• "An air conditioning unit outside the open window plus the heat made for a very uncomfortable nights sleep."

Value

Pros:

• "Great value rooms with quirky Victorian features (treble height ceiling in the ensuite bathroom, for example)."
• "Lovely room for the price and good location."
• "Otherwise- good value, 5 stars if they address this- great rooms, superb location etc."
• "Great breakfasts and evening meals."
• "The five pounds is worth the giant cod, amazing chips and mushy peas because of the amazing feeling you get when you eat freshly made Yorkshire fish and chips."

Cons:

• "I found that the food and drink was priced like I was in a michelin star restaurant."
• "All this at a cost of £13.50 was a total rip off."
• "It's really overpriced for the quality."