Bridgfords Sales and Letting Agents Manchester Reviews Summary

Customer Service

Pros:

• "Daniel was so helpful with helping me obtain a flat, his personable and friendly manner created a brilliant experience for me."
• "They respond very quickly to emails and work hard to address any concerns in a polite and timely fashion."
• "Phone calls are always answered enthusiastically and with a genuine interest to help me with any issues I am facing."
• "I extend my sincere gratitude to Dan Mooney for his exceptional service thus far."
• "Daniel's expertise, responsiveness, and attention to detail made the entire process seamless."
• "Daniel from Bridgfords. He helped us secure our apartment in hours."
• "Sophie! She has been endlessly helpful with answering our many questions and chasing up queries for us."

Cons:

• "Honestly they're criminals."
• "Save yourself the headache. We’ve been reporting urgent repairs for weeks but nothing is being done."
• "Isabelle wasn’t helpful with this matter either."
• "Not the best experience with this agency, have been chasing them for a month over when I should expect my deposit back and they don't respond unless I cc in the other emails that I have."
• "After asking them where they expected me to go last minute, they provided me with one option which was an unfurnished, very dirty assisted living home."
• "Please save yourself some stress and do not let anywhere from Bridgfords. My experience was in 2019 - posting now because I never did at the time due to stress."
• "Had some issues round our flat that were taking a while to get sorted, I called and spoke to an agent called Isabelle."

Efficiency

Pros:

• "Dan was absolutely lovely, incredibly helpful, and made the viewing/deposit process the easiest i’ve ever experienced!"
• "Izzy Tollitt... We viewed the house, showed interest and all the documentation and holding deposit needed to be done was sent within the next hour."
• "Daniel managed to secure us a property within 6 hours of us applying."
• "The process went very smooth and easy thanks to Thomas."
• "I was pleasantly surprised by Bridgfords letting agency on how quickly they responded to emails and phone calls."
• "The help I received in finding my property was amazing, after struggling to find somewhere on my own the help of Dan Bright made everything happen in less than 24 hours."
• "The service we received from them was very quick and professional."

Cons:

• "I was looking for a rental property as a student in Manchester but due to the extreme speed with which the rental market moves was finding it hard to even secure a booking."
• "This whole situation was less than 24 hours so I will not be going back."

Professionalism

Pros:

• "Edward Fisher for dealing with my house purchase from the start with utmost professionalism and excellent communication throughout."
• "I am very pleased with Thomas Richmond, when I mean he was a great help to me, he was indeed a blessing I needed when I came to Bridgfords."
• "Paul at Brigfords (hacienda branch) is an excellent manager who is a credit to his profession."
• "Daniel and the team were speedy to send me over the details, answer any questions I had and make adjustments to suit my situation."
• "We would like to express our appreciation for Dan Mooney for being such an easy going and professional lettings negotiator."
• "Thomas went above and beyond to understand our requirements and preferences."
• "Tom as our guide through the application process, was truly exceptional."

Cons:

• "For instance, the letterbox and the mattress were both in very bad condition when I first moved in so I immediately requested for replacements of both of them."