"Clean and hygienic, tables were sprayed and wiped as soon as we left."
"Whoever was responsible for cleaning all of these did a fantastic job, truly spotless!"
"The place was clean and tidy."
"Very clean and fresh restaurant."
Cons:
"Started off with both our drinks served to us in dirty glasses."
"I was given dirty glass which appears had not been wash properly after finding lipstick round the rim of glass."
"The inside looks nice but dirty under tables."
"The toilets stink of stale urine and did all the time I stayed at the hotel."
"The toilets were a disgrace dirty toilet paper over the floors and stinky."
Staff and Service
Pros:
"Laura and her colleagues were excellent. Super polite, really patient and friendly."
"The staff were great, considering we were many and not greatly organised."
"The staff were very welcoming and considerate."
"Service was good, attentive staff, making sure all ok."
"Staff very nice. Everyone (4 adults and 2 children on Sunday lunchtime) happy with their starters, mains and puddings."
"The staff have been lovey and really attentive."
"Staff friendly and helpful."
Cons:
"Upon ordering the staff seemed run off their feet and one barmaid was overheard saying that 'she was about to walk out'."
"Service wasn't great. Menu had a lot of limitations."
"The service was very slow, orders were wrong, there was wrong items added on the bill."
"The service was not the best."
"Waitress was pleasant but clearly need people in the kitchen that can cook basics."
"Service was really, really slow."
"Waitress was incredibly slow and lackadaisical."
Food Quality
Pros:
"Steak was really nice though which was the 10oz ribeye."
"We had salmon and rice and lasagne both were excellent."
"Highly recommend the beefeater combo as everything was delicious and the portion was huge."
"The food was standard fare for this type of place."
"The food was good, the service excellent."
"The food was amazing, all brought out in good time."
"Food was tasty and everyone in our party cleared their plate."
Cons:
"The food was good but service was painfully slow, 2 hours for 2 courses with a 5 and 7 year old is not acceptable."
"Recently went there and the food quality wasn't great - I had the steak, and it was poor quality."
"Most of cooked breakfast items were over cooked and displayed evidence that the oil needed changing."
"My adult child had chicken with chips with beans that were so over cooked they were solid."
"Food like bowl of 50p salad sold for nearly 4 quid and some sweet pots fries for same."
"Worst food ever! Waited an hour for food, even though restaurant was quite empty, burgers were really burnt, very poor, food cold, nothing like the description on the menu, really not edible."
"The prawns were really tough and seemed glued to the skewers."