GuestReady London Reviews Summary

Location & Accessibility

Pros:

• "The location is terrific, close to Peckham Rye station and restaurants and cafes."
• "Beautiful little flat within a short distance of the underground, grocery store, pharmacy, coffee shops and restaurants."
• "Very good location, convenient to access everywhere."
• "The location could not have been more perfect; it was just a stone’s throw away from the iconic Tower Bridge."
• "Perfectly located near Greenwich Park, the Greenwich Market and the Underground."
• "Great location, only a few minutes walk from food / bar area or shopping centres."
• "The location is very elegant and it is exactly as you can see on the website."
• "Great location to stay in central London!"

Cons:

• "The internal stairs and landing into the apartment need a clean up."
• "The place was great, as described, easily accessed and conveniently located. The space is not huge but as a couple there was plenty of room for us and our luggage."
• "The keys, to many keys. And the label #1 also doesn't help when you have apartment nr 4. Give the keys a color, that makes peoples life much easier."
• "Really good apartment in a very good location I would definitely stay there again only slight inconvenience is that you have to collect the keys and drop them off at a store which is too far to walk with suitcases."

Apartment Quality & Amenities

Pros:

• "Great apartment that is spacious, comfortable with funky design. It is really well set up and has all the amenities that we needed."
• "The apartment itself had everything you need for a relaxing stay and there are shops and a train/tube station only a 5 minute walk away."
• "The entire place was very spacious. We have a family of 6 adults and we all felt it very comfortable."
• "The apartment was lovely and very spacious. Patrick was extremely responsive and always came back to us extremely quickly."

Cons:

• "First-aid cabinet was empty, which was unfortunate, because I cut my finger. Although small, it would've come in handy to have a first-aid kit available."
• "It’s such a pity about the management of the GuestReady flat I rented through Airbnb in Westminster. The flat was provided to me unhygienic, it is damaged (including water damage) and it smells."
• "The place is great at convenient location and with easy transportation near it. It is perfect for 4 people staying in London for a trip. A little detail is that the toilet is in the main bedroom and the people sleeping in the main room will trespass."

Service & Communication

Pros:

• "The host was very responsive when we had an issue with the shower and helped sort it out pretty quickly."
• "Hosts were very responsive, helpful and proactive."
• "Received a welcome email with detailed instructions on how to find the property and where to get the key from."
• "The host was both approachable & speedy with our enquiries."

Cons:

• "It’s such a pity about the management of the GuestReady flat I rented through Airbnb in Westminster."
• "However, the check in system was really frustrating. First time we have ever had to collect a key from 3rd party which was in the opposite direction of the flat and with heavy luggage was a pain."
• "I am just not giving 5 stars because there were some very little issues/slips that could have made this place even better."
• "Don’t use if you actually care about your guest experience. They’re onboarding is fine but the service is shocking."