Rush Hair Moorgate Reviews Summary

Customer Service

Pros:

• "The manager of the branch however agreed to have my hair re-done as it was clear that you could barely notice anything in my hair."
• "Love this salon! The staff are fab and I always love the colour and cut by Robert."
• "A professional service expertly provided by Anna."
• "All of the staff were chatty, polite and professional."
• "Great team."
• "Firstly how helpful the receptionist, lovely and friendly."
• "I always get a warm, friendly welcome at reception."

Cons:

• "NEVER GO THERE. THEY WILL ROB YOU."
• "The general attitude of the main receptionist / manager was very poor."
• "The manager Sinead Mcdowall and hairdresser Zoe Card are awful people. My hair was cut unevenly and heat damaged from the blow dry."
• "Rude manager lady and the stylist Damien, half hearted and a very rushed hair wash and cut because they were trying to accommodate more people?"
• "One of their female senior consultants is simply rude."
• "The manager(man) was rude, later even ignoring me..."
• "The receptionist was unsympathetic and impatient."

Styling and Results

Pros:

• "Josh did my colour and extensions and he was amazing."
• "The stylist was very polite and professional. Gave me a gorgeous look, and also some home tips for a healthier hair."
• "It was great to be back after what felt like an eternity! The whole experience felt comfortable and safe."
• "Shelley always has great and up to date ideas that will suit you."
• "Lara gave me a great haircut! My favorite part was that I didn't have to tell her what to do."
• "An amazing salon with superb staff."
• "Aria did an insane job at both the colour and cut. She knew exactly what I wanted and made my hair dreams come true!"

Cons:

• "I feel I was completely ripped off, taken advantage of and left with the hair colour not only I never asked for."
• "When he finished there was no blonde at the bottom."
• "Unfortunately, the hairdressers were not able to do what I requested initially."
• "The women who cut my hair, Lara, complained about my hair for the whole time she was cutting and drying it."
• "You're meant to leave a salon feeling good about yourself, but instead I need to find another hairdresser to fix this poor cut."
• "I think she was not trained to provide men's haircut."
• "Terrible cut by Josh."

Value and Pricing

Pros:

• "I would recommend this salon to both my friends and colleagues."
• "Would really recommend this salon."
• "I'll definitely will be coming back."
• "My hair feels amazing! I’ve rebooked for 8 weeks, I can’t wait!"
• "The colour was the perfect match and the extensions looked completely natural and felt light weight."
• "Damian who was amazing, he done exactly what I asked for and even gave me some tips."
• "I booked with David because the Google reviews were amazing."