ARTBOX Reviews Summary

Staff and Service

Pros:

• "Staff are so friendly too :)"
• "The staff were friendly and efficient."
• "Staff were also extremely kind & talkative."
• "A lovely shop with great workers that are happy and smiling to help!"
• "Very friendly staff, interesting selection of plushies and small tokens I would get for friends as a small present."
• "the toys are really sweet though and staff was lovely"
• "They’re incredibly friendly and happy to help with anything."

Cons:

• "although friendly, i asked a staff member if there were any more purin plushies than the one on display... yet the staff member said no... so i was disappointed."
• "Staff weren’t the nicest the cashier was rude and blunt did not say much."
• "Only one girl who couldn't possibly do everything so a lot of people were left to wait."
• "Receive appalling customer service beneath the cute costumes."
• "The only downsides were the high prices (to be expected since it's all imported) and there was not nearly enough staff when I was there in the morning."

Shop Atmosphere and Accessibility

Pros:

• "Cute looking little shop sells mainly san-x and Sanrio products that are out of season, leftovers from Japan."
• "Great little store with tons of cute Sanrio items for sale."
• "best shop ever!! spent way too much money in there and was super surprised that they have a ramp so it is indeed wheelchair accessible!!"
• "Amazing policy on LGBTQIA+ pride month as well it is so refreshing to see people that genuinely care and are willing to show it not just through temporary decorations."
• "It’s small but has so much kawaii stuff! Sanrio & anything you can think of!"
• "This little gem of a shop is perfect for those who are looking for Japanese KAWAII imported products."
• "Love this tiny little store with a great range of goods ranging from pusheen and hello kitty through to BT21 and line friends."

Cons:

• "The shop is pretty small."
• "The shop floor can be too tight with more than 5 people in there."
• "Unfortunately, it has limited space and also limited stuff."
• "The storefront display is cute, but completely hides what the shop has to offer."
• "The queue to the shop can be long, we waited 30mins at 6pm on a Tuesday, and the store was closing at 7pm."
• "The shopfitting looks hasty and temporary, and the range of products is poor."
• "I found the store cute but a little on the small side."

Product Variety and Pricing

Pros:

• "A range of popular characters are represented, including Rilakkuma and Gudetama."
• "They have a lot of the main Sanrio characters (Hello Kitty, My Melody, Kuromi, etc) as well as SanX, LINE Friends and BT21."
• "Amazing variety of cute items and stuff from the BT21 Collection."
• "The stock available at the store is also very good making it a great place for sanrio lovers and other cute inthusiasts."
• "Always has the best selection of cute Japanese merchandise - stationery, plushies, household goods, etc."
• "They have sanrio items, pusheen items, japanese snacks, and lots of other cool things."
• "They sell lots of cute items at reasonable prices."

Cons:

• "I wish they would have a bit more variety."
• "I do wish there had been more variety of stickers, as I was hoping to get some sanrio stickers and unfortunately there wasn't any."
• "When we went there, there was barely any stock of any of the Sanrio characters."
• "I was not able to find any Sanrio items there which got me kinda sad."
• "£40 for a low-quality plush from a UFO catcher, £8 for pen from a UFO catcher."
• "Kinda expensive, 3.50 for a mechanical pencil, 2.50 for a notebook."
• "prices on all the products are very high."