Sandy Mount House Reviews Summary

Category: Restaurant Rhosneigr

Address: High St, Rhosneigr, LL64 5UX, United Kingdom

Phone: +441407253102

Rating: 4.3
based on 128 reviews.

Food Quality

Pros:

  • "Excellent food, as good as anything in London. The mussels are highly recommended, as is the steak."
  • "Dinner was delicious and very reasonable. Good selection of wines by the glass."
  • "I love pasta and I had the best Linguine Fish dish ever. The Octopus Mussels cooked perfectly."
  • "The food was lovely: seafood platter was scrumptious and the fish and chips excellent."
  • "The food served here are incredible. Most of our group had Welsh beefburger which was the best we had ever had."
  • "The food was superb staff were friendly and welcoming; they have their Covid Secure procedures down to a T."
  • "Amazing food and excellent service. We’ve been many times for drinks and wanted to try the food."
  • "Superb venue and location - furnished to a high standard with fantastic style and comfort. The restaurant served the most delicious and well presented food."

Cons:

  • "Cold food with disinterested staff. No customer service at all, food was served cold."
  • "The only negative was the Sandy Mount Iced Tea cocktail was awful. Tasted like cheap flat cola drink and couldn’t taste any alcohol in it at all."
  • "The vegan menu was completely underwhelming. A bland plate of frozen chips with a couple of pieces of precooked sweet potato and celeriac."
  • "Main courses were terrible value. The burger had what tasted like a frozen supermarket pattie. It was poor quality meat and over seasoned."
  • "Both of our dishes were very disappointing. Falafel burger was bland in taste and very dry in texture. Mixed fish grill was inedible due to amount of salt in broth."
  • "My dish was substandard. I had belly pork which was very small, hardly cooked, 75% fat to 25% meat. Carrots were raw."
  • "Went for a quick lunch time snack. Can't actually believe they do not know how to make hummus. It was tasteless."
  • "The food is good but not worth the money. Nice decor and helpful staff, but definitely food use to better here."

Service and Staff

Pros:

  • "Superb personal service from the team. Dinner was delicious and very reasonable."
  • "The service was good too. The only negative was the Sandy Mount Iced Tea cocktail was awful."
  • "Our waiter Tash was wonderful, asking about and helping with allergies, and asking for and ensuring that preferences were catered too."
  • "Allergies. My experience was amazing! Dan took great care in relation to understanding my requirements and the risk levels."
  • "The service was excellent and the food was amazing. Would definitely recommend a visit to others."
  • "A fantastic evening. Beautiful food, well selected wines to accompany and attentive but unobtrusive service from polite, knowledgeable staff."
  • "Great service and amazing food. Georgia looked after us on both visits and I would like to feedback the exceptional level of service."
  • "Went here for food on a hen weekend. Really nice venue with equally nice food which everyone thoroughly enjoyed."

Cons:

  • "Cold food with disinterested staff. No customer service at all, food was served cold and whilst 5 members of staff hung around the bar area."
  • "We asked where the beetroot was and John became rude and defensive saying it’s ‘as stated on the menu’."
  • "We only visited the restaurant (did not stay in the hotel). We were ignored for a minute or two when we arrived, staff were milling around the bar area."
  • "Tables dirty / sticky from the last service. Floor not swept. Condiments not topped up. Ketchup bottles still sealed with plastic."
  • "The food was excellent, but sadly, that's the only positive thing about this review. It's not the first time we've had poor service at SMH."
  • "We were taken to our reserved table in the restaurant. Rear entrance doors were wide open, and it was very cold."
  • "Really bad service. Had to go bar more than once to ask where drinks were and was greeted by a blank face from the manager."
  • "Visited sandy mount house for dinner, informed them I had a intolerance to tomatoes when ordering my food!when my food arrived there was tomatoes on my plate."

Ambiance and Decor

Pros:

  • "It has a nice atmosphere with beautiful decor. Can’t wait to return in the summer."
  • "Rooms are elegant and exceptionally comfortable. Nice gesture bringing fresh coffee, juice and croissants to the room."
  • "Lovely surroundings and nice decor, and we had a warm welcome from our waitress, Tash."
  • "My wife says the restaurant had a 'sublime coastal interior'."
  • "The atmosphere in the hotel and restaurant was refreshing. Hefin the chef even found time to come and talk to us."
  • "Very tasteful decor with a beachside feel inside and outside sitting areas to the front and rear."
  • "We were here as a group of 8 staying in Rhosneigr for the week in a cottage. We booked for Sunday lunch and were not disappointed it was lovely."
  • "This is a review of the restaurant only - the venue is lovely - the waitresses worked hard."

Cons:

  • "The table was sticky. Drinks were fine and the appetizer was tasty, but there was a little black hair at the bottom of the dish."
  • "Tables dirty / sticky from the last service. Floor not swept. Condiments not topped up. Ketchup bottles still sealed with plastic."
  • "We were taken to our reserved table in the restaurant. Rear entrance doors were wide open, and it was very cold."
  • "Lacking hygiene. Tables dirty / sticky from the last service. Floor not swept. Condiments not topped up. Ketchup bottles still sealed with plastic."
  • "Looks can be deceiving. The interior has been finished very well but the length of wait for our food and the quality when it came was poor."
  • "Nice place but very slow service, had to wait almost 10 minutes to be served, then an error with payment and then did not give correct balance."
  • "I ate here and found the ambience and food both excellent. The inside is airy and bright (the sun was shining that evening)."
  • "Very tasteful decor with a beachside feel inside and outside sitting areas to the front and rear. Just stopped for drinks on this visit."

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