Fish & Grill Reviews Summary

Category: Restaurant Great Yarmouth

Address: 24 Marine Parade, Great Yarmouth, NR30 2EN, United Kingdom

Phone: +441493330200

Rating: 4.3
based on 179 reviews.

Food Quality

Pros:

  • "Service is friendly, efficient and food was delicious with big portion."
  • "Deep fried medium cod and chips excellent! Had a fat juicy piece of cod with perfect crispy batter. Really tasty."
  • "Food was lovely, best chips ever - I had the grilled Salmon, they have grilled fish options for a more healthy choice."
  • "Fish was cooked to perfection minus the skin as requested!! Chips were flavoursome an the curry sauce was amazing."
  • "The food was fresh, beautifully cooked and utterly delicious."
  • "Best fish and chips I've had for a long time."
  • "The fish was so fresh & tasty, the batter was spot on & the chips were gorgeous."

Cons:

  • "A tourist trap and a proper scam. Chips were undercooked, burgers were of a ridiculous quality and very simple. £33 wasted."
  • "Truly disappointing chips, they tasted far worse than they looked."
  • "Food poisoning! Visited here last week and had plaice and chips with curry sauce and I was seriously ill."
  • "The chips were more like scratchings and were black in the middle."
  • "The fish was kinda bland."
  • "The chips were not very tasty and the cod was worse in fact some of the worst I had ever tasted."
  • "The fish tasted watery you could see the water on your plate was a disappointment would not recommend."

Service

Pros:

  • "The young lad was so polite and helpful."
  • "Service was efficient and quick, but not terribly friendly."
  • "The staff were all really friendly and the waitress was very nice and always had a smile on her face to make you feel valued."
  • "Great service and spotlessly clean throughout."
  • "Service was perfect, great bunch of people, would definitely recommend, thank you x"
  • "Staff were great ! Smiley friendly and professional."
  • "Service is great and always a cheerful staff which do all they can to make you feel welcome."

Cons:

  • "Terrible experience at this place, firstly we were told that a table would come free in half an hour so we stood outside in the rain it ended up being nearly an hour."
  • "However the service after this point was not very good."
  • "Roll came with no butter and our drink was forgotten."
  • "Understaffed and unprofessional had to wait for a table to be cleared to sit down and there were only 6 other parties in the restaurant."
  • "The staff are so unattentive, I saw two parties walk up to the till and ask for someone to come and attend to them."
  • "Customer service was slow and cold."
  • "Waited 35 minutes for my order and then they couldn't fulfill it."

Price

Pros:

  • "10% discount for Hippodrome Circus visitors."
  • "Nice food, cheap in price. Allow dogs in takeaway side (not in the restaurant) which is a bonus as you don't need to worry about the gulls eating your chips."
  • "Really friendly staff, reasonable prices and a high spec diner."
  • "Cost was reasonable and not questionable as freshly used fish and there was no waste."
  • "I'd happily pay £40 plus for our meal which only cost £28."
  • "Very reasonable too."
  • "Cod & chips (medium) was £14, so not cheap, but worth it."

Cons:

  • "The food was reasonable quality, but it was expensive for fish & chips: for example £13.95 for scampi and chips."
  • "Little expensive but the food was good quality."
  • "Only thing we didn't like was the price."
  • "Prices here are stupidly high for what you get."
  • "The price is also at the upper end of the spectrum."
  • "Very high prices and nothing extra in return."
  • "The prices are very high, for eg: large fish and chips they are charging around £18.95."

Ambiance and Cleanliness

Pros:

  • "The restaurant is clean and well decorated with fresh flowers on the tables."
  • "Very nice setting with good ambience!"
  • "But the ambiance is very nice and tidy as well."
  • "Open from 9 am with wheelchair access and very neat and clean!"
  • "Staff very friendly, premises very clean and modern."
  • "The atmosphere was lovely and I'd highly recommend the restaurant to anyone."
  • "The restaurant was clean and tidy and the staff were polite."

Cons:

  • "Sad to see the restaurant using several different types of plastic straws for drinks."
  • "Minus one star for the hygiene in the bathroom, they need to keep it clean, especially in the pandemic."
  • "The menus were sticky as was my table which was off putting."
  • "No social distancing at all by waitresses who come right up to the table and spoke on several occasions."
  • "Such a shame because the foods good BUT they let dogs in the restaurant there was a dog climbing all over the table."
  • "It's clean and but the paint is a bit dark and feels a little gloomy."
  • "Watched waitress no.2 make it and she didn't wash the leaves."

Special Options

Pros:

  • "Completely dog friendly too, both the takeaway section and the restaurant."
  • "ALSO ALLOW DOGS! Which is brilliant when you have them with you for a day out in Great Yarmouth."
  • "If You have a dog, next to the restaurant they have 'take away kiosk' where you can still sit and eat with your pooch."
  • "Fantastic Gluten Free fish and chips!"
  • "The Fish & Grill's gluten free menu is excellent, they know their stuff and they even do the most amazing fish and chips with gluten free batter!"
  • "Cater really well for gluten free, using a separate fryer for that purpose."
  • "Gluten free options which is amazing for my kids! Gluten free fish/chips and they even have chicken nuggets."

Cons:

  • "The only draw back was we couldn't order a children's large sausage so we had to order adult meal for our 5yr old to get a large sausage making it more expensive than it should have been."
  • "The place itself falls into the trap of charging for ketchup, which is an unforgivable sin in my book."
  • "ILLEGAL AND FALSE INFORMATION!! NOT HALAL."
  • "We had been charged £2.95 for a lime cordial and my friend had been charged £11.95 for sausage and chips and £5.95 for loaded chips which was just the bacon and cheese topping on the chips with the sausage #rippedoff!!!!!"
  • "Very overpriced cost 70 quid it was cold."
  • "The portion size was ridiculous cost us £15+ for 2 adults and two children under 5."
  • "Drinks are expensive, too - and there's not much variety."

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