Styrin at Moortop Reviews Summary

Customer Service

Pros:

• "Brilliant customer service and very pleasant salesmen."
• "The team are friendly and very approachable."
• "Fantastic customer service, friendly, knowledgeable and patient."
• "The staff are really friendly and will do anything to help."
• "Friendly staff with no pressure sales techniques."
• "The staff were extremely professional and friendly."
• "Fantastic staff, no pressured sales (unlike main dealers), personable yet professional."

Cons:

• "There was a problem with the brakes on my new car a couple of months after purchasing."
• "By misfortune, a few weeks later it had a coolant problem which required it having to be fixed at a garage."
• "Unfortunately last week clutch started to slip."

Value for Money

Pros:

• "I'm very pleased with the car I bought and feel that I had value for money."
• "The car is awesome and was some £2500 cheaper than the main dealer."
• "Prices very good indeed."
• "bought a fantastic used car it was absolutely immaculate and really well priced."
• "Bought a car that was very competitively priced versus similar ones at other dealers in Leeds (I did my research)."
• "Always found the best price compared to the market."
• "Got a great price for my trade in and we are beyond pleased with our new car."

Cons:

• "Unfortunately it did develop another issue but they did rectify this too."

After Sales Service

Pros:

• "The workforce are extremely helpful and the after care service I was given was outstanding."
• "Also received first class after sales service which went above and beyond what was expected."
• "Car ended up needing a bit of work for a fault that arose during the warranty period and they got this sorted for me no questions asked so great after sales care also."
• "Whilst under warranty I developed a squeak and returned the car to be seen. These guys went above and beyond to get my car right even after my warranty ended they didn't try fob me off they sorted it no nonsense at all."
• "After sales service was excellent - a couple of small issues were dealt with immediately with no quibbling."
• "Styrin were extremely accommodating and fixed the issue straight away on the day that I took the car back in."
• "He reimbursed me on large amount of repair cost."

Cons:

• "Called them with the same problem paint work on my car, put me in touch with places that may help me."

Overall Experience

Pros:

• "Easily the best car dealership I've ever used."
• "Very organised, very honest, very smooth."
• "5-star service. Thank you."
• "You have restored my faith in buying a car 5 star."
• "This is the way car sales should be run."
• "Without a shadow of a doubt the best dealership I have ever bought a car from."
• "100% would recommend their services and I’ll look to go back to Styrin for any future purchases."

Cons:

• "And then salesman was great and was very helpful after sale whereas some garages don't want to know you once they've taken your money but these lads were great."