Affordable Motor Cars (Westhoughton) Reviews Summary

Customer Service

Pros:

• "From the initial contact to collecting the car from Affordable Motor cars they were helpful and attentive."
• "Mark was excellent he was genuine and spent a lot of time showing me the car discussing options and cost."
• "Dave the salesman was excellent and good communication throughout."
• "Staff were really friendly and great at communicating."
• "The Salesman Ian, went out of his way to help and immediately organised a test drive."
• "Fabulous and friendly before and after sales service."
• "I have a natural aversion to car dealers but AMC were excellent from start to finish."
• "Initially spoke to Dave on the phone found him to be really friendly and professional."

Cons:

• "This is not a purchase review so it provide evidence of the company being timewasters."
• "The lack of professionalism and care was unbelievable."
• "I do NOT recommend you buy a car from this garage! The lack of professionalism and care was unbelievable."
• "I am very angry that they have chosen to ignore our request to repair the car."
• "They promised to keep me informed of progress throughout the deal so that I could make arrangements for the 2 hour round trip to collect the car."
• "If this is the attitude they have towards everyone then I urge you not to spend your hard earned money here."
• "Went to pick up a car that my partner's daughter had bought service was very good and also gave some extras on the car."
• "Brought a vauxhall insignia from AMC through Quick Car Finance 4 months ago called them yesterday told them about the problems."

Quality of Cars

Pros:

• "Recently bought my first car from here and received great care from start to finish with all the parts I wasn’t sure of."
• "What a great experience, staff are very helpful and the quality of their cars is excellent."
• "The Car we bought was at a very good price, low mileage and in great condition."
• "Recently purchased a used car. Dave was efficient and friendly and was able to answer all my questions."
• "Bought a car for my grandson oh how lovely they were. Said they would go through the car from back to front it would be perfect."
• "I bought a car recently and couldn't be more pleased, excellent quality perfect condition excellent part ex available."
• "Just bought my daughter a lovely first car at affordable motor cars, absolutely over the moon."
• "Bought a fiat to 500 from these guys (when they used to be Toms in Bolton) and ive been to the new place to sort the car a couple of times."

Cons:

• "Avoid like the plague. Bought a car from them last year. We payed £6.2 for a car which had faults we found out later."
• "I Bought an Audi TT for from AMC back in Nov 2021 as a long distance sale. The car was overall in not bad condition."
• "A year ago today I bought a used car from them, It had a damp smell which I was told would go after a short while."
• "I firstly put down a £100 deposit to secure the car. I waited 2 weeks to hear back and once I did the garage assured me that car had been serviced."
• "Problems started after 16 days of owning the car, people started flashing at us at night time."
• "This dealership maintains a lot of the negative values and customer service levels that still do the motor industry a great disservice."
• "Brought a vauxhall insignia from AMC through Quick Car Finance 4 months ago called them yesterday told them about the problems."
• "absoulte shambles of a firm. Bought the car was told it had a complete service before the sale."

After Sales Service

Pros:

• "Had a small issue with the seat belt but when I contacted them, they fixed it pretty much straight away with no other problems."
• "We picked our car up within a couple of days and the team were friendly and helpful!"
• "The guys at the dealership made sure my new motor would go out with a fresh 12 months MOT as it had less than 6 months left."
• "Diagnosed a failed clutch. Sorted the warranty claim for us and peformed the repair."
• "recently purchased a new to me Suzuki Splash from this garage after my old trust ford KA finally decided to die."
• "I traded in my old car for newer Punto. Really pleased with the price."
• "Just bought a lovely BMW 1 series car from AMC absolutely well happy with the car all the staff was very helpful."
• "Bought car with 12 MOT, got home had it had not been done, after 3 attempts to get it sorted it failed."

Cons:

• "False advertisement to entice you in, mine was full service history and BlueMotion, but none existed."
• "I bought a nice Peugeot 208, runs pretty smoothly so far, however my brakes are very, very squeaky."
• "Avoid like the plague. Bought a car from them last year. We payed £6.2 for a car which had faults we found out later."
• "I firstly put down a £100 deposit to secure the car. I waited 2 weeks to hear back and once I did the garage assured me that car had been serviced."
• "Would not advise using these people. Problems started after 16 days of owning the car, people started flashing at us at night time."
• "This dealership maintains a lot of the negative values and customer service levels that still do the motor industry a great disservice."
• "Brought a vauxhall insignia from AMC through Quick Car Finance 4 months ago called them yesterday told them about the problems."
• "absoulte shambles of a firm. Bought the car was told it had a complete service before the sale."