Address: South St, Newport, PO30 1JQ, United Kingdom
Phone: +441983822419
Rating: 4.1
based on 151 reviews.
Store Layout and Accessibility
Pros:
"New store bright and airy. Laid out well."
"Whilst not the largest Morrisons store I have used, the variety of foodstuffs and other items (gluten free range, easily found and nicely laid out/ plants/medicinal and healthcare) available makes this a pretty good one stop shop."
"Very good range of products, wide aisles, good food in the Cafe, superb bakery and plenty of parking space."
"The store feels nice and bright inside."
"It’s still a good supermarket with plenty of disabled parking and wheelchair ♿️ access."
"Wheelchair accessible entrance."
"Plenty of parking with good disabled accesses."
Cons:
"New lay out means it takes me forever to do my shop."
"Could do with widening the aisle for better wheelchair access."
"Cluttered store. Very poor selection of fruit and vegetables, with those on display having short sell by dates."
"Its your typical Morrisons but its just very tired looking and everyone feels on top of everyone else due to the store being small."
"Remember the days when this was a Safeway. Its a small store and they have tried to cram too much into it."
"This store is old and badly laid out."
"Too many empty shelves, must improve on this."
Customer Service
Pros:
"One of the best stores on the island, always helpful and friendly."
"Staff are always very friendly and helpful."
"Staff happy and helpful as always."
"The staff are very helpful and professional."
"Great staff, always prepared to do a little extra to help."
"The lady on the till was smiley and lovely."
"Every time I come to the Isle of Wight. I go shopping there..i just love this place and so far the personal working there have been great..always friendly and helpful."
Cons:
"What an awful store, the staff are consistent - rude and unhelpful."
"Staff can't be bothered. Toilet have been disgusting for years."
"Terrible store unpleasant staff members when you ask if they've got something they just state if not on shelve then we haven't got."
"Customer services very dismissive."
"Many of the employees could really use a refresher course in customer service."
"The woman wasn't very helpful."
"Awful cafe. Staff rude and made me feel like a nuisance."
Parking and Accessibility
Pros:
"You get 3 hours free parking which is recorded by a sensor when you drive in."
"Good sized Morrisons with 2 hours free parking."
"Newport, Isle of Wight Morrison's has easy and plentiful free parking and a good range of services, including a cafe."
"Morrisons at Newport is centrally located with ample 2 hour free parking."
"Nice large car park + competitively priced fuel at their filling station."
"Parking is controlled by vehicle recognition cameras and is a maximum 2 hours."
"Petrol station attached to the store."
Cons:
"A further 45 minutes just to get out of the parking space."
"The Car park can get a bit tight."
"I was stuck for 45 minutes trying to find parking space."
"Then it took 2 hours to squeeze around place then a further 30 minutes to get to a check out."
"Then 25 minutes to get out of the car park."
"Then I had the pleasure of getting a parking ticket for being in the car park for exceeding the allotted 2 hour stay."
"Service till machines outside. Car parking and petrol garage on site."