Address: 97-99 Burnside, Cambridge, CB1 3PA, United Kingdom
Phone: +441223244711
Rating: 5.0
based on 215 reviews.
Response Time
Pros:
"My initial email enquiry to join was actioned quickly and politely."
"Lost a filling on Sunday; phoned on Monday at 8.30am; already had an appointment with the hygienist scheduled for that afternoon."
"Great experience at Burnside Dental and the treatment from Dr Mary Hodson was exceptional and the staffs are very polite. I managed to get appointment on the same day for an emergency tooth filling."
"I recieved my initial examination and a hygiene appointment within days of signing up."
"I have recently moved to Cambridge and signed up to Burnside Dental Surgery."
"The dental practice is excellent; I was offered an assessment appointment straight away and a treatment plan was provided."
"I had a great experience at Burnside. Everyone was very friendly. I usually feel nervous having dental treatment, but I felt very relaxed."
"Appointment with Dentist Paulo Fortuna for a molar extraction yesterday."
Cons:
"Went for a checkup and x-ray. This is a private dentist, so prices are not cheap."
"I would like to suggest a change which would be an improvement for me, I would like to be able to book my next appointments while at the surgery following the current treatment."
Professionalism and Friendliness of Staff
Pros:
"Burnside Dental practice is the best! The relaxed and friendly atmosphere puts the patient at ease."
"Tom Mullen is an excellent dentist. I have been coming to this practice for more than 30 years."
"Always amazing service and knowledge at Burnside Dental Surgery."
"Thrilled with my experience. Welcoming and kind. I’ve seen Mary Hodson a few times and she has been great."
"Friendly and professional dental practice; approachable and down to earth."
"Having moved home recently, we needed a dental practice. Every staff member is friendly."
"I saw Dr Mullan for an emergency peri-implantitis consultation. Despite the circumstances, I had a great experience."
"Everyone is very nice, professional, and helpful. Everything was explained to me."
Cons:
"I am really satisfied with the work you are carrying out. I have neglected my teeth and guilty of letting them go."
Quality of Dental Treatment
Pros:
"Mary the dentist was brilliant and gave me a thorough mouth check with various X-rays."
"Always amazing service and knowledge at Burnside Dental Surgery."
"Lost a filling on Sunday; phoned on Monday at 8.30am; already had an appointment with the hygienist scheduled for that afternoon. Tooth repaired - better than before - by 2.30pm."
"The dental practice is excellent; Both dentists that I saw were very professional."
"I was totally delighted with the composite bonding that Mary did for me. My teeth look so natural."
"I have been seeing Tom Mullen at Burnside Dental Surgery for 39 years. This practice has got to be one of the best in the country."
"Very happy with this practice so far. Everybody is super helpful, friendly, and professional."
"I had a great experience at Burnside. Everyone was very friendly. I usually feel nervous having dental treatment, but I felt very relaxed."
Cons:
"I had a minor accident last week and hurt myself pretty badly but I was fortunate enough to have fell right Infront of this clinic."
Overall Experience
Pros:
"I recently joined Burns dental and what a revelation it is to my previous dentist."
"I totally trust them to look after my teeth in the best way possible. Well done Burnside!!"
"I’ve seen Mary Hodson a few times and she has been great. Even when some post treatment issues have come up, they have been responsive and very helpful."
"Excellent Dental Practice, always responsive to urgent treatment requests and non urgent appointments."
"Friendly and professional in equal measure."
"I have recently moved to Cambridge and signed up to Burnside Dental Surgery."
"The dental practice is excellent; I was offered an assessment appointment straight away and a treatment plan was provided."
"I am very happy with my dentist, Tom at Burnside Dental Surgery. Treatment is well executed and if I ever have an urgent need they try their best to fit me in."
Cons:
"I’m a bit late putting in my review, but it’s just more of the previous reviews I’ve written."
"I had a minor accident last week and hurt myself pretty badly but I was fortunate enough to have fell right Infront of this clinic."