Nicky Oliver Hairdressing Reviews Summary

Staff Professionalism

Pros:

• "Brilliantly professional staff, I've visited twice now and had Jenny who is fantastic at her job."
• "All the staff are welcoming, friendly and professional."
• "Theo - the stylist - did my hair and it looked amazing! He also gave me plenty of advice on what to do with my hair :)"
• "Sebastian was really friendly, professional and attentive. He's got a bright future ahead."
• "So impressed with Alison - one of the only hairdressers I’ve had who actually listened to what you wanted to do."
• "The service delivered by Sebastian was exceptional."
• "Alexis was so professional and friendly from start to finish."

Cons:

• "Laurel was so unprofessional, disrespectful and rude."
• "Laurel was very cold and hostile."
• "She was horrendously rude to me throughout my whole appointment."
• "I was spoken to by the supervisor like an absolute piece of dirt, and patronised if I was aware it was an academy appointment."
• "The staff were rude and acted as if they were better than others."
• "Her tone on the phone was hostile."
• "I felt bullied intimidated, neglected undervalued and embarrassed."

Salon Experience

Pros:

• "Everything was clean and everyone was super friendly."
• "Lovely salon, got my hair cut by Rebecca, she listened to my ideas, was very friendly, and gave me a beautiful new haircut!"
• "It’s got a relaxed atmosphere, talented staff and is very well priced."
• "The layout of the salon seemed very COVID-safe and the staff appear to take all the precautions and guidelines seriously."
• "Everyone was friendly, on time and very careful with social distancing and COVID measures."
• "The salon was abiding by social distancing rules, hand sanitizer was readily available and all staff wore face masks."
• "Really nice atmosphere, reasonably priced and all the staff members were helpful."

Cons:

• "Just disappointing."
• "Will not be returning!"
• "Unfortunately, I won't be coming back to the salon."
• "I probably won't go back again but it was good to see what other hairdressers offer."
• "I highly recommend you avoid this hair dressers at all costs!"
• "For any new customers wanting to try out this hairdressers, stay well away from this place, you won't get what you went in for!"
• "I felt uncomfortable in an environment where they all think they're better than everyone else."

Quality of Hair Service

Pros:

• "Montana makes this place! She was attentive, talkative, well practiced with Afro hair."
• "Sebastian was my hairdresser and he’s done a wonderful job, in changing around my hair as I wanted."
• "Honestly one of the best haircuts I've ever had, would definitely recommend to anyone."
• "Evelyn did a really good job of making me feel weightless."
• "Kit did exactly what I desire."
• "Evelyn's cuts grow out really well so I get great value for money."
• "I really cannot recommend enough Klaudia. She has golden hands."

Cons:

• "Unfortunately I had a very bad experience... I had very bad irritation and very bad scalp damage."
• "I didn't like the haircut I had done at this salon."
• "They couldn’t even acknowledge the wasted journey and poor customer communication by offering a discount."
• "The blow dry was not the best."
• "Waste of money."
• "The stylist decided I could not have the service I had booked."
• "When I asked the girl to correct what I didn't like, she said no."