Fish Planet London Reviews Summary

Fish Stock and Variety

Pros:

• "Their fish stock is amazing."
• "Fish are absolutely different levels than other big shops."
• "The selection of fish at Fish Planet London is truly amazing."
• "They also sell amazing quality Bettas which are sometime from Thailand and have very rare Guppies as well."
• "This shop has different rare type of fishes and I love visiting here."

Cons:

• "Some of the fish to be emaciated looking."
• "A lot of fish with parasitic diseases."

Customer Service

Pros:

• "The assistance I received in purchasing everything I needed for my tank was top-notch."
• "Stuff is friendly and knowledgeable about all stocks they keep."
• "I was greeted with a warm and friendly smile."
• "Beth at Fish Planet was very patient in helping us select our first aquarium."
• "Very professional staff especially Manna: his knowledge about the sector is impressive!"

Cons:

• "Looks like a nice place and staff are friendly but the fish care is poor."

Shop Atmosphere and Maintenance

Pros:

• "So beautiful! Below is the tank I’ve created from pieces at the store."
• "The overall atmosphere of the store is also inviting and well-maintained."
• "Upon stepping inside, I was captivated by the diverse selection of fish in their beautifully designed aquariums."
• "The tanks are clean, and the fish are vibrant and lively."

Cons:

• "The majorly of the tanks had dead/dying fish in them."

Pricing and Affordability

Pros:

• "All in stock for very affordable prices."
• "Their hardscape selection is amazing with lots of different types of stones and wood at very low prices."
• "I got a full set of aquarium + some lava for less than £100 while was expecting to spend more than 200…"
• "The price here is sensational considering the high quality of the fish."

Cons:

• "This place is TOO PRICEY!!! I purchased 3 rocks, dry wood (at a staggering £18), 5 live plants, a pot of 4 small plants, aquarium glue and aquarium soil all of which cost a whopping SEVENTY-SIX pounds."