Antonacci Hair & Beauty Salon Reviews Summary

Stylist Expertise and Creativity

Pros:

• "The stylists are really excellent and lovely people too!"
• "Professional and talented staff who are very friendly."
• "She kept checking in with me throughout the process to check if I liked it."
• "Elle and her team rectified my disastrous hair colour with such finesse."
• "Ele has good recommendation on hair styles, and tips on maintaining short hair."
• "Ele is passionate about her work and is incredibly dedicated."
• "Ele thoroughly discussed my colour in the consultation."
• "All the staff are warm and friendly and the whole salon experience is wonderful."

Cons:

• "I was truly disappointed with the outcome of my hair colour transformation."
• "Elle cut my hair she don’t know anything about the haircuts."
• "My highlights looked stripe and the color didn’t correct it at all."
• "She was using the shave and strart cutting now every parts of my hair is different."
• "Firstly I have extensions in and was told when I arrived they were not experienced enough to deal with extensions."
• "I was initially so unhappy with my hair following a visit to a different salon."
• "She blended and toned my hair beautifully! 100% coming back to see Su!"
• "The overall cut and colour wasn’t exactly what I had asked for or expected."

Customer Service and Salon Atmosphere

Pros:

• "Thank you for a lovely experience! I couldn't fault it."
• "I felt comfortable and relaxed the whole time."
• "Staff were friendly and welcoming with a cheerful vibe."
• "The salon was clean and welcoming with a calm vibe."
• "The receptionist was indeed so welcoming and very supportive."
• "An amazing atmosphere with the most professional people."
• "Thank you for the amazing work! Consultation was also thorough and welcoming."
• "Ele & her team always do a fab job."

Cons:

• "Wouldn't even give a star. My husband paid £205 for an appointment and the company won't refund."
• "However, I was highly disappointed to find that the price i had been quoted was nearly double."
• "Do bear in mind that prices online are only guidelines."
• "They just want to take your money if your not happy with your hair they charge you full price again to fix it."
• "My hair looks worse than before too due to the wash and cut service."
• "I was feeling absolutely rubbish about my hair before I saw Su."
• "This lowlight charge was never discussed with me beforehand."
• "Carole was on a mission to pull as many hairs off my head as possible."